Job Description

At Bath & North East Somerset Council we have one overriding purpose to improve people's lives.

About Bath & North East Somerset

Nestled between the Cotswold and Mendip areas of outstanding natural beauty, Bath & North East Somerset is a region that boasts both vibrant urban life and serene rural landscapes. The city of Bath, a UNESCO World Heritage Site, is renowned for its historic architecture and Britain's only natural thermal springs. This unique blend of cultural heritage and natural beauty makes Bath & North East Somerset a highly desirable place to live, work, and visit.

About the Role

We are seeking a Business Analyst to join our growing team and play a key role in delivering data-driven insights and supporting strategic decision-making across the Council. You will work closely with stakeholders to understand business needs, analyse processes, and identify opportunities for improvement and innovation.



A focus of this role will be supporting Parking Services, a high-profile and high-revenue area of the Council. You will be responsible for the development and maintenance of robust reconciliation processes to ensure income is accurately tracked and reported, meeting both internal audit standards and external regulatory requirements. This includes working with finance, IT, and operational teams to streamline data flows, identify discrepancies, and implement improvements that enhance transparency and accountability.



You will also contribute to the design and delivery of performance dashboards, support service and performance reviews and feedback, and help shape digital transformation initiatives that improve customer experience and operational efficiency.

About You

What We Are Looking For

Experience

: Demonstrable experience in business and statistical analysis, including requirements gathering, leveraging data and insights, stakeholder engagement, and process improvement. Experience in public sector or local government is desirable but not essential.

Knowledge

: Strong understanding of business analysis methodologies, data interpretation, and digital transformation principles.

Skills

: Excellent analytical, communication, and problem-solving skills. Proficiency in tools such as Excel is required, with experience of Power BI being an advantage.

Collaboration

: Ability to work effectively with cross-functional teams and build strong relationships with stakeholders at all levels.

Innovation

: A proactive mindset with the ability to challenge existing processes and contribute to continuous improvement initiatives.

Why Join Us

As part of our commitment to improving people's lives, you'll contribute to projects that make a real difference to our communities and the movement of vehicles on our network. You'll also benefit from being part of a forward-thinking organisation that values innovation, collaboration, and personal development.

Work Environment

This role offers the flexibility of blended working, with time split between home and our award-winning Civic Centre in Keynsham, conveniently located between Bath and Bristol. Hot desking options are also available at the Guildhall in Bath.

If you are interested in this post and require more details or just to chat through the role and what's involved, please contact Jane Whiteman, Service Delivery & Compliance Officer, Jane_Whiteman@bathnes.gov.uk or call 01225395368

Interview date: 10/08/2025

No Agencies Please.

Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council's at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.*

About Bath & North East Somerset Council.

Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath & North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to

https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at

https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at

https://beta.bathnes.gov.uk/equality-and-diversity

We are a Disability Confident Employer find out more at

https://shorturl.at/ajrsW

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.