Job Description

Job Title:

Business Analyst

Main Function:

IT

Location:

Hybrid - The successful candidate is required to be based from our Livingston, Scotland office two days per week.

Overview:

A Business Analyst is a critical role responsible for eliciting, analysing, and validating the business needs of stakeholders, ensuring effective communication between customers or end-users and project teams. This position involves collaborating with project sponsors, conducting comprehensive requirements analysis, and facilitating the translation of conceptual customer requirements into functional specifications.

Key Responsibilities:

Requirements Elicitation and Analysis:

Conduct interviews and workshops to gather customer requirements using various methods such as questionnaires, surveys, site visits, and use cases. Clearly identify project stakeholders, establish customer classes, and define their characteristics.

Project Scope and Vision:

Collaborate with project sponsors to determine project scope and vision. Define scope and parameters of requirements analysis to establish project impact, outcome criteria, and metrics.

Requirements Prioritisation:

Work with stakeholders and project teams to prioritize collected requirements. Analyse and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.

Research and Documentation:

Research, review, and analyse the effectiveness of existing requirements-gathering processes. Develop strategies for enhancing or leveraging these processes.

QA and Solution Support:

Participate in the QA of purchased solutions to ensure features and functions are enabled and optimised. Assist in the selection of requirements documentation software solutions.

Requirements Communication:

Translate conceptual customer requirements into functional specifications that are comprehensible to developers and the project team. Communicate changes, enhancements, and modifications of business requirements to project managers, sponsors, and stakeholders.

Documentation and Process Models:

Develop and utilise standard templates for writing accurate and concise requirements specifications. Create process models, specifications, diagrams, and charts to provide direction to developers and the project team.

Peer Reviews and Guidance:

Develop and conduct peer reviews of business requirements to ensure accurate interpretation. Provide guidance and instruction to junior staff members.

Status Tracking and Management:

Manage and track the status of requirements throughout the project lifecycle. Enforce and redefine requirements as necessary.

Qualifications / Skills:

Ability to exercise independent judgment and take action. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience in conducting interviews, workshops, and requirements analysis. Familiarity with requirements documentation software solutions. Knowledge of QA processes and the ability to ensure solution optimization. Ability to collaborate with cross-functional teams and stakeholders effectively.

Certifications (Desirable):

Certified Business Analysis Professional (CBAP) or other relevant certifications in business analysis.

About schuh

At schuh we are the 'Same but different'.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

About the perks/benefits

Up to 40% product discount for you and your loved ones Up to 34 days holiday (including bank holidays) PLUS your birthday off to celebrate you Flexible working hours and hybrid working options Perk platform for hundreds of discounts Manage, save and access your wages as you earn them to get paid your way Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services A pension scheme to help you save for the future Development and progression opportunities across stores and Head Office A paid volunteering day and opportunities to be a part of our company Purpose Groups

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact talent@schuh.co.uk