Job Description

Cloud Street are a small team of business software architects, based in Stirling. We design and build bespoke business software systems for SMEs.

We are looking for an experienced

Business Analyst

to join the team. This is a customer-facing role that is focussed on requirements gathering and project specification.

We are looking for someone that can demonstrate:

Clear analytical thinking and precise written communication A proven track record in a busy environment with competing priorities A solid understanding of typical business management processes, including order management, stock control, and invoicing The aptitude and interest to pick up complex business scenarios, and work across multiple concurrent projects. For example, you might be working with the detail of how wine procurement works one week, and requirements for invoicing in the utility industry next week.*
Strong inter-personal and communication skills, and the ability to chair a meeting effectively Excellent written English, with experience including business and technical documents A practical approach to problem-solving Resilience and flexibility, with the ability to cope under pressure
You will develop a detailed understanding of our existing clients and their software systems, and also be involved in new projects from proposal stage.

Ideally, you will have a basic understanding of database and/or software design principles and experience of working with SMEs.

Your responsibilities will be to:

Identify, capture and analyse business requirements from our clients, via workshops and conference calls Create functional specifications to describe software development projects, from small change requests through to larger development projects.*
Brief managers and our development team on project requirements Assess the impact of change requests and discuss risks and benefits Contribute to our internal QA process, and support user acceptance testing with client stakeholders Develop productive working relationships internally and externally, representing our company values of quality, trust, teamwork and delivery in everything you do*

Overall, we're looking for you to help ensure we deliver great products and have satisfied clients, who both get what they paid for and like what they got.

We can adapt this role to play to your strengths. This could include:

Getting involved in client account management or business development activities Getting involved in QA and product support
Our office is in Stirling (Central Scotland). You MUST be located within commuting distance. We expect this role to be office-based initially, with the likelihood of mixed office/home working as you become more familiar with the role.

Your application MUST include the following:

A short cover letter or message to say why you are interested in the role. This should also include your commuting distance from Stirling. Your CV (in pdf, no more than 3 pages in length) One or two examples of your own business writing, from a functional specification, requirements document, or similar (maximum of one page each, in pdf, with any confidential content redacted). Alongside each example, you should add a short commentary on your role in gathering the information and producing the document.
You must have full right to work in the UK.

We will reject without explanation any application that does not meet the above requirements.

We are anticipating a full-time role, but are open to flexibility for the right candidate.

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme On-site parking Private dental insurance Private medical insurance Work from home
Ability to commute/relocate:

Stirling FK7 9JQ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have you included a short cover letter or message to say why you are interested in this role? Have you included one or two examples of your own business writing, in pdf, with a commentary?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Stirling FK7 9JQ