Job Description

Overview

We are seeking an experienced IT Business Analyst / Project Coordinator to support key digital and IT transformation projects within the UK vehicle insurance sector. The ideal candidate will have hands-on experience in insurance systems, agile project delivery, stakeholder management, and bridging the gap between business needs and IT solutions

Duties

Lead the analysis and design of business processes and systems to support company-wide strategic initiatives.

Collaborate with stakeholders (underwriters, claims, customer service, actuarial teams) to gather, analyze, and document business requirements.

Translate business needs into functional and non-functional specifications.

Perform gap analysis and impact assessments related to proposed changes.

Support UAT planning, execution, and defect tracking with business teams.

Project Coordination by Collaborate with offshore teams

Assist the project manager in planning, monitoring, and reporting on project progress.

Coordinate with global and regional clients, with hands-on experience in payment gateways, collections lifecycle, and transaction processing.

Track tasks, deliverables, and timelines to ensure project milestones are met.

Coordinate between development, QA, business, and third-party vendors.

Facilitate daily stand-ups, sprint planning, and retrospective meetings if working in Agile.

Key Skills & Experience

10-12 years' experience as a Business Analyst or Project Coordinator in insurance or financial services.

In-depth knowledge of UK motor insurance processes.

Strong understanding of SDLC and methodologies such as Agile / Scrum / Waterfall.

Proficient in tools like JIRA, Confluence, MS Project, Visio, Excel.

Experience in data analysis, system integration projects, or digital transformation is a plus.

Leverage knowledge of UK motor insurance lifecycle (quoting, underwriting, policy issuance, mid-term adjustments, renewals, cancellations, claims).

Support system changes related to FCA regulations, MID (Motor Insurance Database), DVLA integrations, and claims systems. Assist with the implementation or enhancement of core insurance systems .

Strong interpersonal, communication, and stakeholder management skills.

Qualifications

Bachelor's degree in Business, Information Technology, or related field.

Certifications such as CBAP, Scrum Master or Agile BA preferred.

Experience with motor insurance systems or claims platforms is highly desirable.

Familiarity with GDPR and FCA compliance in insurance systems.

Exposure to telematics, pricing engines, or aggregator integrations (e.g., Compare the market).

Knowledge of Power BI / Tableau or data reporting tools.

Excellent documentation skills: BRD, FRD, process flows, use cases, user stories

If you are a proactive individual with a passion for project management and a desire to drive business success through effective leadership, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 12 months

Pay: 29,774.37-74,141.82 per year

Benefits:

Private medical insurance
Schedule:

Day shift Monday to Friday
Work Location: In person

Reference ID: BA-201501