We are recruiting for a Business Support Coordinator to join our team in Redditch.
About the Job:
ACCOUNTABILITIES
Manage the organisation, coordination and logistics of meetings and events and ensure any appropriate documentation is prepared and issued as appropriate
Manage and co-ordinate diary arrangements
Responsible for arranging travel requests, whilst being mindful of the overall budgetary impacts.
Coordinate meeting agendas and ensure they are complete and issued as appropriate
Attend and take minutes of meetings for onward distribution
Responsible for reviewing and signing off weekly time sheets for Engineers, ensuring any discrepancies are discussed and investigated prior to completion.
Complete the Periodic Payroll report, to ensure correct wages are allocated for each field colleague based on their timesheets.
Create and analyse reports
Monitor / action and maintain multiple email Inboxes
Create and maintain weekend rotas for our field colleagues and managers. Conducting weekly checks to ensure accuracy
Completion and circulation of consistent trackers and updates, to aid with operational performance.
Input data and maintain systems and processes
Liaise with internal departments, senior management and all key stakeholders to ensure the smooth and efficient operation of the function
Support the Operations Team with ad hoc projects / presentations and reporting, as and when required.
Cascade important and relevant information to relevant team(s) and stake holders as required
Provide updates and information on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
To take a lead role in the organisation and control of the business compliance at the zone level for the colleagues training, PAT testing (DataStation) and any other ad hoc activities
To be successful you will have::
KNOWLEDGE AND SKILLS
IT literate and fully proficient in the use of Microsoft Office applications
Strong planning, analytical and organisational skills
Excellent interpersonal skills and written communication skills
The ability to deal with people at all levels
Self-motivated, self-disciplined with strong time management skills
Flexible 'can do' attitude
Ability to prioritise and manage conflicting deadlines
Ability to handle sensitive and confidential information in a professional manner
High level of attention to detail
Experience of FM and / or retail operations is highly desirable
When you join us you will receive:
Salary: Up to 34,432 per annum depending on experience
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Cycle to Work Scheme
Health Cash Plan
Up to 10% off B&Q/ Trade Point
* 20% off Nuffield Fitness and Wellbeing Centres
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