Job Description

London


BUSINESS ANLYST

Shape the Future with Capgemini

At Capgemini, we empower you to shape your career your way. Join a global community where collaboration, innovation, and purpose come together to reimagine what's possible. Be part of a team that helps the world's leading organizations unlock the power of technology to build a more sustainable and inclusive future.

Role: Business Analyst

You will bridge business needs and technology for card acquiring platforms and payment processing. You will turn complex requirements into actionable deliverables so acquiring systems, settlement services, and related workflows meet operational, regulatory, and customer requirements.

Key Responsibilities

Requirements gathering and analysis

Partner with business stakeholders to elicit, document, and validate functional and non?functional requirements for acquiring systems. Analyse current processes, identify optimisation and automation opportunities, and propose measurable improvements. Verify alignment with compliance, security, and industry standards (PCI DSS, scheme rules).

Solution design support

Translate business needs into clear technical specifications in partnership with product owners, architects, and engineering. Support design workshops, clarify acquiring workflows, settlement processes, and end?to?end transaction lifecycle.

Stakeholder engagement

Act as liaison between business units, technology teams, and external vendors/processors. Facilitate workshops, walkthroughs, and formal sign?offs; manage dependencies and open issues.

Testing and validation

Define acceptance criteria and support UAT for acquiring platform changes. Confirm delivered solutions meet business objectives and regulatory requirements; track defects to closure.

Documentation and reporting

Maintain high?quality artefacts: process flows, use cases/user stories, data mappings, interface specs, and RAID logs. Provide regular progress, risk, and dependency updates to stakeholders.

Skills & Experience

Strong analytical, problem?solving, and communication skills; concise writing and clear visual modelling.Ability to manage multiple priorities in a fast?paced environment.Hands?on with Jira, Confluence, and process modelling tools (BPMN/Visio or similar).Exposure to financial?services regulatory frameworks and compliance standards (PCI DSS, PSD2/SCA, card?scheme rules).

About Capgemini

Capgemini is a global leader in business and technology transformation. With 340,000 team members in over 50 countries, we help organizations accelerate their digital and sustainable transitions. Backed by over 55 years of experience, we deliver end-to-end solutions powered by AI, cloud, and data, and supported by deep industry expertise. In 2023, Capgemini reported global revenues of EUR22.5 billion.

Get the future you want

Ref. code
365875-en_US
Posted on
10 Dec 2025
Experience level
Experienced Professionals
Contract type
Permanent
Location
London
Business unit
FS
Brand
Capgemini
Professional communities
Business Analysis