Job Description

About Us:

ShipLink Ltd trading as Pack & Send Plymouth is a trusted name in providing tailored packing and shipping solutions for individuals and businesses. We specialise in shipping fragile, valuable, and oversized items, ensuring safe and efficient delivery worldwide.

We're now looking for a

Business Centre Coordinator

who thrives in a calm, focused office environment but can also step up to help customers directly when needed. This could be a perfect fit if you enjoy working independently and value being trusted to manage your own space.

What You'll Be Doing

Acting as the

first point of contact

for customer inquiries (mainly phone & email) Providing

accurate quotations

for shipments and services Monitoring shipments and keeping customers updated on goods in transit Supporting smooth daily office operations, including admin and stock control Working closely with your colleague - one in-centre, one out meeting clients - to keep everything running smoothly Maintaining our friendly, professional atmosphere where customers feel welcome and supported
What We're Looking For

Someone who enjoys working

independently

and can stay motivated in a quieter office A clear communicator with good written & spoken English Organised, detail-oriented, and comfortable using IT systems (training provided) Friendly, professional, and customer-focused - you'll often be the voice of our centre
(Previous experience in admin, customer service, or logistics is helpful, but the right attitude matters most -- we'll train you fully.)

Why Join Us?

Be part of a

small, supportive team

where your contribution is noticed and valued Enjoy

variety in your day

- a mix of customer contact, office organisation, and logistics support Gain

specialist training

in the shipping & logistics sector, with transferable career skills Work in an environment where

independence and initiative

are trusted and appreciated Help customers with shipments that are often unique and meaningful - no two days are the same!

How to Apply

If this sounds like you, we'd love to hear from you.

Please send your

CV and a short covering note

telling us why you'd enjoy working in a small, independent team environment.

Job Types: Part-time, Permanent

Pay: 13.50 per hour

Benefits:

Employee discount Free parking On-site parking Sick pay
Application question(s):

This role is often based in a quiet office with minimal foot traffic. How comfortable are you working in such an environment?
Experience:

Customer service: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Expected start date: 05/09/2025