Business Change Analyst (internal)

Hereford, United Kingdom

Job Description

Join Wye Valley NHS Trust as a Band 6 IM&T Business Change Analyst and play a pivotal role in transforming how healthcare is delivered through innovative digital solutions. This is an exciting opportunity to support the implementation of the Digital First Programme, ensuring that technology enhances patient care and operational efficiency across the organisation.
Main duties of the job
As a Business Change Analyst, you will lead and support the delivery of business process improvements and digital transformation initiatives. You will work closely with clinical and non-clinical teams to design, implement, and embed new systems and processes, ensuring effective communication, stakeholder engagement, and the realisation of benefits across the Trust.
This role involves facilitating change through expert analysis, stakeholder collaboration, and the development of new procedures and training. You will be responsible for ensuring that systems are effectively integrated into clinical and administrative workflows, supporting staff in adopting new technologies and practices that improve patient care and service delivery.
About us
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Details
Date posted
08 August 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
38,682 to 46,580 a year per annum
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Home or remote working
Reference number
229-COR-7380961
Job locations
Hereford County Hospital
Hereford
HR1 2ER
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Person Specification
EDUCATION AND QUALIFICATIONS
Essential

  • Educated to degree level or have proven NHS administrative experience
  • Experience of working within an IM&T Clinical Programme or change environment
  • Change management qualification or equivalent experience
Desirable
  • Project Management qualification e.g. PRINCE2 Foundation and/or Practitioner
SKILLS, KNOWLEDGE AND ABILITIES
Essential
  • Knowledge and practical experience of change management and business re-design
  • Knowledge of project planning, implementation and management and experience of working within a formal project management framework e.g. PRINCE2
  • Business Process mapping and workflow diagram techniques and applications
  • Customer Relationships and delivery of service improvements
  • A subject matter expert for the area of responsibility
Desirable
  • Understanding of NHS Policies and Strategies, including Data Protection & IG Toolkit requirements
EXPERIENCE
Essential
  • Experience of working in a change environment with multiple stakeholders and securing their engagement to deliver change
  • Experience in working within a project management environment delivering business process/change initiatives across an organisation
  • Experience of managing multiple priorities and meeting deadlines
  • Experience of writing reports and business/process change related documents for a wide range of audiences
PERSONAL ATTRIBUTES
Essential
  • Self-motivated and organised with excellent attention to detail
  • Pro-active and delivers to timescales
  • Flexible in workload duties/dealing with tasks/hours and ability to support multiple projects/conflicting demands
  • Communication Skills
  • Analytical & Judgement Skills
  • Planning & Organising Skills
  • Physical Skills
Person Specification
EDUCATION AND QUALIFICATIONS
Essential
  • Educated to degree level or have proven NHS administrative experience
  • Experience of working within an IM&T Clinical Programme or change environment
  • Change management qualification or equivalent experience
Desirable
  • Project Management qualification e.g. PRINCE2 Foundation and/or Practitioner
SKILLS, KNOWLEDGE AND ABILITIES
Essential
  • Knowledge and practical experience of change management and business re-design
  • Knowledge of project planning, implementation and management and experience of working within a formal project management framework e.g. PRINCE2
  • Business Process mapping and workflow diagram techniques and applications
  • Customer Relationships and delivery of service improvements
  • A subject matter expert for the area of responsibility
Desirable
  • Understanding of NHS Policies and Strategies, including Data Protection & IG Toolkit requirements
EXPERIENCE
Essential
  • Experience of working in a change environment with multiple stakeholders and securing their engagement to deliver change
  • Experience in working within a project management environment delivering business process/change initiatives across an organisation
  • Experience of managing multiple priorities and meeting deadlines
  • Experience of writing reports and business/process change related documents for a wide range of audiences
PERSONAL ATTRIBUTES
Essential
  • Self-motivated and organised with excellent attention to detail
  • Pro-active and delivers to timescales
  • Flexible in workload duties/dealing with tasks/hours and ability to support multiple projects/conflicting demands
  • Communication Skills
  • Analytical & Judgement Skills
  • Planning & Organising Skills
  • Physical Skills

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Job Detail

  • Job Id
    JD3550628
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £38682 - 46580 per year
  • Employment Status
    Permanent
  • Job Location
    Hereford, United Kingdom
  • Education
    Not mentioned