Job Description

Your Mission

The Business Development Administrator is responsible for supporting the growth and expansion of the company through administrative support for the Partnerships and Marketing area of the business. More than just an administrator, you'll be a core member of our team, living and breathing our objectives. You'll be actively involved in providing solutions, optimising processes, and enhancing the overall partner and customer experience. Priorities include maintenance of inboxes, taking actions for department projects and any other administrative tasks.

Main Duties and Responsibilities

Mailbox management / frontline support CSAT Process Management Support Partner Onboarding / Partner Projects Marketing Project support Stock Control Communication logistics / fulfilment General Admin Support / Cover for other admin functions as required

What You'll Need

Confident, adaptable communicator--phone, email, and in person. Strong relationship builder with excellent customer service skills. Naturally engaging, curious, and collaborative, but equally effective solo. Proficient in CRM systems and Microsoft Office. Confidently embodies "The Homewise Way" with ownership, balance, and accountability.
This is a full-time, permanent and office-based opportunity and the basic salary for this role is 24,000 to 26,000 depending on experience.

We're Homewise -- and we change lives.

For over 50 years, we've been helping people aged 60+ find their dream home for less with our unique Home for Life Plan. It's not just about saving money--it's about creating freedom, security, and a better future. We're a family-run business with big ambitions. Our people are our top priority, and our customers' wellbeing is at the heart of everything we do.

Based in Worthing but making a difference across England and Wales, we're growing fast--with exciting plans for national, digital expansion. We're investing in our systems, our service, and most importantly, our team.

Our values of Honesty, Originality, Passion, and Empowerment (HOPE) are embedded in everything we do. Here's what this means for you:

Own it:

Take charge of your results, learn from feedback, and keep growing every day

Be real:

Act with honesty, professionalism, and integrity--people trust you because you mean what you say

Put people first:

Really understand what customers and teammates need--and go the extra mile to help

Stay fired up:

Bring energy, resilience, and drive--even when things get tough

Get it done:

Deliver with focus and care, while thinking ahead to make things even better

Speak up:

Communicate clearly, confidently, and with heart--your voice moves things forward

Lift others up:

Work together, build strong relationships, and celebrate wins as a team

Share what you know:

Use your skills to make an impact--and help others level up too

Think fresh:

Try new ideas, challenge the norm, and always look for a smarter way

See the big picture:

Connect what you do to where we're going--make decisions that drive real progress

If you're passionate about making a real impact and being part of something meaningful--we'd love to meet you.

What's in it for you?

From our large open plan office that's just a stone's throw from the beach and a 10-minute walk from the rail station, we take care of our people by providing:

Career Development Programme
Competitive salary Holiday entitlement starts at 25 days plus bank holidays per annum HOPE Awards (our in-house recognition programme) Regular Health & Wellbeing initiatives Company pension scheme
Enhanced sick pay scheme
Corporate NHS cash back scheme
Employee Assistance Programme
Regular social and charity-focused events, as well as volunteering opportunities Worthing town centre location
applicable for some roles after qualifying period*

What do our team say about working here?

'The entire team share the same beliefs and vision for positive outcomes for our customers and colleagues on a daily basis - built on ideas, energy and passion!'

'We have a truly great product which helps so many people achieve a retirement they never thought they could. The office environment is second to none and it remains a family-run business with a fabulous ethos.'

'I have felt so welcome from the moment I stepped through the door at Homewise. Everyone here feels more like my extended family than just colleagues.'

We kindly ask recruitment agencies to refrain from making contact with us.

Any personal information you share with us will be treated in line with our company Privacy Policy available via our website.

Homewise provides equal employment opportunities to all applicants and employees without regards to race, religion/believe, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age.

Job Types: Full-time, Permanent

Pay: 24,000.00-26,000.00 per year

Additional pay:

Commission pay
Benefits:

Additional leave Casual dress Company events Company pension Health & wellbeing programme Referral programme Sick pay
Schedule:

Monday to Friday
Ability to commute/relocate:

Worthing BN11 1TF: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: BDADMIN