Job Description

THE COMPANY

Equilaw is an award-winning, conveyancing law firm with a focus on equity release. Over the last year, we have won Best Legal Firm at The British Later Life Lending Awards 2025 and Outstanding Legal Services at the Later Life Lending Awards 2025. Our success has been built by our dedicated staff and their commitment to providing exceptional customer service to our clients. Equilaw operates a national service within the equity release sector, providing expert, independent legal advice to those wishing to release equity from their home.

THE ROLE

We are seeking a Business Development Executive to join our dynamic team. We are looking for a truly passionate and self-motivated individual who can build upon and directly input to the continued success of our business.

This role will primarily be telephone-based, converting and following up on quotes to secure business in line with agreed annual targets. You will liaise with new introducers, as directed by the Business Development Director, to introduce the firm and its service provision to help increase Equilaw's market share. Working towards pre-agreed goals, you will be required to set up new business meetings, particularly targeting later life advisors, to increase Equilaw's referral sources.

Our clients and growing introducer base always expect a high level of professional service, meaning strong stakeholder relationship skills are essential to meet their needs and expectations.

New to Equity Release? Don't worry, we will provide you with all the right tools and training needed so you can succeed in your new role!

CRITERIA

Hold GCSE Maths and English grade 4/C or above. Competent in using Word, Excel, and Outlook. Previous sales/contact centre/target-driven background desirable, not essential Estate agents/property background desirable, not essential Passion for delivering excellent customer service, essential.

PERSONAL APTITUDE & SKILLS

Excellent interpersonal and communication skills, written and verbal. Telephone communication, client care, empathy. Strong organisation and time management skills. Ability to work within a team, on your initiative, and to work under pressure. Willingness to learn with a positive mindset.

BENEFITS

A comprehensive flexible benefits package for all staff, which includes:

Hybrid working (home and office), upon successful completion of probation. 24 days annual leave plus bank holidays, with the ability to roll over up to three days per annum. Additional day off for your birthday Additional annual leave for long service, including a one-month fully paid sabbatical. Additional time off between Christmas and New Year Monthly employee recognition awards Holiday Trading Scheme Life Assurance Health Care Cash Plan Enhanced maternity and paternity pay EAP service and wellbeing programme 2 x paid charity volunteering days. Study Support Programme Discretionary annual bonus Discounted corporate gym membership. Cycle to work scheme. Discounted shopping/restaurants scheme Free monthly breakfasts and lunches Teambuilding, sporting, and social events throughout the year, both company-wide events and in individual teams
Job Type: Permanent

Application question(s):

Are you based in Gloucestershire?
Experience:

Customer service : 2 years (preferred)
Work Location: In person