Job Description

About IFX Payments



We're an award-winning global provider of foreign exchange and payment solutions. At IFX, our mission is to become the number one service-led alternative banking partner in EMEA for corporates and Financial Institutions that add value beyond the transaction. We have one guiding principle: to

Win. Properly.

What we offer



Everyone at IFX Payments has a meaningful and impactful role to play in helping us achieve that goal. We take pride in the quality of our work but balance that with the speed, intent, tenacity, and focus needed to win. We're a high-performance team who can trust each other as individuals to get the job done so we can be successful together.



Being part of IFX Payments, you'll receive every opportunity to thrive in your role to contribute to that success. We'll invest in you along the way to genuinely help you grow and take your career to new and exciting places. You'll work alongside experienced industry leaders, receive guidance from pioneering performance coaches and have the option to gain qualifications in your field that help you realise your ambitions. In exchange, we don't expect anything extra from you during your time here. We only ask you to do one thing:

Make it count.

Benefits


25 days of annual leave + bank holidays and your birthday off. Pension auto-enrolment with salary sacrifice contributions. Healthcare cash plan including support for dental, physio and therapies. Discounts on fitness, cinema discounts, shopping, travel, entertainment and more! Life Insurance. Work Abroad. Cycle to work. Nursery fees salary exchange. Employee Assistant Programme Career progression with excellent training and development. Company events - Pub nights, sporting events, seasonal parties, socials

OVERVIEW OF ROLE

You will be responsible for identifying, qualifying, and generating leads by making outbound calls to perspective clients to schedule high-quality appointments for the Business Development team. This is a pivotal role in driving the company's growth by expanding our client base and promoting our suite of payment and foreign exchange services.

RESPONSIBILITIES

1.

Lead Research and Identification

Conduct market research to identify potential customers and target markets. Utilise online tools, databases, and social media platforms to source and qualify leads.

2.

Outreach and Engagement

Initiate contact with potential leads through email, phone calls, and social media. Develop and maintain effective communication to build relationships with prospective clients.

3.

Lead Qualification

Evaluate leads based on predefined criteria to ensure quality and relevance.
Conduct initial discussions to understand client needs and determine suitability for products/services.

4.

Database Management

Maintain an organised and up-to-date database of leads and prospects. Track interactions, update contact information, and document progress in CRM systems.

5.

Collaboration with Sales Teams

Work closely with the sales team to transfer qualified leads and support the sales pipeline. Provide detailed insights and feedback to aid in sales strategies and decision-making.

6.

Customer Relationship Building

Nurture leads through follow-ups and provide necessary information to guide them through the sales funnel. Address enquiries and resolve issues promptly to enhance the customer experience.

7.

Market Trend Monitoring

Stay updated on industry trends, competitor activities, and emerging markets. Use insights to refine lead generation strategies and tactics.

8.

Compliance and Data Security

Ensure compliance with data protection regulations (e.g. GDPR) during lead generation activities.

Maintain confidentiality and security of prospect data.

COMPETENCIES & EXPERIENCE

Proven experience in lead generation, cold-calling, or a similar outbound sales role, preferably in the financial services,
payments or FX industry.
Strong communication and interpersonal skills, with the ability to build rapport quickly. Self-motivated and goal-oriented with a track record of meeting or exceeding targets. Excellent organisational and time-management skills. Familiarity with CRM tools and lead management system. Knowledge of the payments or foreign exchange industry is a plus but not essential. Ability to handle objections and provide thoughtful responses to potential client concerns.

BENEFITS

25 days of annual leave + bank holidays and your birthday off. Pension auto-enrolment with salary sacrifice contributions. Healthcare cash plan including support for dental, physio and therapies. Discounts on fitness, cinema discounts, shopping, travel, entertainment and more! Life Insurance. Cycle to work. Nursery fees salary exchange. Employee Assistant Programme Career progression with excellent training and development. Company events - Pub nights, sporting events, seasonal parties, socials.

ADDITIONAL INFORMATION

We work on a hybrid basis from our office in central London. You must be eligible to work in the UK to be considered for this position. * Full background check will be carried out.