Job Description

Business Development Executive

BDC Aluminium is seeking a driven and organised Business Development Executive to join our growing team in Witham.

You will play a key role in supporting our sales function, qualifying leads, securing new business, and onboarding new customers as part of our wider customer experience strategy. Communicating with new and existing customers on a regular basis, you will protect our highly respected reputation by demonstrating our values and representing our business positively.

Due to the nature of this role, there will be an element of cold calling involved when following up leads and re-engaging with old customers. It is essential that you are comfortable working in this environment.?

Key Responsibilities

Responding to sales related enquiries both verbally and electronically externally and working closely with our internal customer experience teams. Contacting customers to follow up on quotes and offer support with any queries they may have at that stage to develop the lead into an order. Booking sales leads onto our Customer Relationship Management (CRM) system. Checking enquiries to ensure that the potentially sale is in line with company criteria and then making contact to; qualify prospects, explain the process of opening an account, help with questions or seek to find the answers, trigger the pre-onboarding email journey Working alongside the wider business development / sales team to create a bespoke induction for new customers Providing ongoing support customers in their first 12 months to ensure that the journey with BDC is seamless ad that customers are aware of new points of contact for queries as they become an established partner Updating the company CRM system and logging customer/ prospect related activities Providing support to the sales / customer experience function as required. Producing reports and analysis on new / potential business generated Following up on marketing campaigns and proactively communicating key business information using a data driven approach, such as discontinued & new products amends Establishing a network of industry specific connections via social media to develop company brand awareness Liaising with all appropriate departments to ensure commercial paperwork is handled in accordance with set procedures

What You Bring

Knowledge of the door and window industry (fenestration) in particular SMARTS Aluminium would be advantageous. Experience within the wider construction product industry is also advantageous Exposure to a sales environment would be beneficial but is not essential A confident and professional telephone manner Ability to learn quickly, to enable strong product knowledge and ability to promote our services to new customers Strong communication skills and comfortable with cold calling Strong organisational skills Flexibility and willingness to support the wider team when required High level of accuracy and attention to detail Self-motivation with strong communication and relationship building skills A natural networker, you will be confident when speaking with new people

Salary, Hours, and Benefits

Starting salary up to 35,000 per annum dependent on experience Monday to Thursday 8:00am-4:00pm, Friday 8:00am-3:30pm PRIDE Reward - our discretionary annual company bonus scheme Medicash medical cashback scheme Free onsite parking Company pension Company events and staff engagement initiatives Cycle to work scheme Employee discount Referral programme Branded workwear Annual Christmas shutdown Death in service cover High street and leisure discounts

Who We Are

The Rocal Group encompasses Endurance Doors, Rocal Extrusions, BDC Aluminium, and the newly launched Endurance Aluminium. United under one combined purpose and vision, we are proud to be defined by our unwavering commitment to delivering exceptional, quality products, and unparalleled service to our customers.

Established in 1993, Endurance Doors has grown into one of the UK's leading manufacturers of residential entrance doors, fabricating over 35m worth of door solutions each year. Our dedication to excellence in both product craftsmanship and customer experience for our installer partners and consumers has rewarded us with a 4.8rating on Trustpilot.
At Rocal, our team of over 250 talented professionals thrive in a collaborative, supportive, and dynamic environment, where individual strengths are celebrated and innovation is encouraged.

There has never been a better time to join the Rocal Group. Apply today or contact jobs@rocal.co.uk for more information.

Job Types: Full-time, Permanent

Pay: 28,000.00-35,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Health & wellbeing programme On-site parking
Work Location: In person