Job Description

LUKS Travels is Hiring!!!!

Send your CV to

info@a2zimmigrations.co.uk

to apply!

Job Title: Business Development Manager

Vacancy:

1

Location:

33 Canal Place, Aberdeen AB24 3HG

Job List Details

Who is LUKS Travels?

LUKS Travels is a professional travel planning and management company, specialising in designing tailored itineraries, coordinating with airlines, hotels, and other suppliers, and delivering seamless end-to-end travel experiences for its clients. The business focuses on operational excellence, customer satisfaction, and building long-term relationships with both corporate and individual travellers.

Our team works within the

Travel Planning and Management Services

function and is committed to providing compliant, efficient, and well-managed travel solutions supported by robust supplier relationships and strong internal processes.

Overall Purpose of the Job

The

Business Development Manager

will drive the commercial growth of LUKS Travels by expanding the client base, developing and packaging travel products, and strengthening partnerships with key travel service providers. The role combines front-end business development with back-end operational oversight to maximise revenue, enhance client satisfaction, and ensure high standards of travel planning, budgeting, and service delivery.

This is a strategic leadership role responsible for aligning sales growth, market development, and travel operations with the company's business objectives.

Reports to:

Director

Key Activities and Accountabilities

Specific Main Duties

Oversee day-to-day commercial and operational activities of the travel business, ensuring smooth delivery of services and adherence to company policies. Manage and supervise staff, including recruitment, induction, training, and ongoing performance management. Develop, price, and implement attractive travel packages and itineraries tailored to different market segments (corporate, leisure, group travel, etc.). Negotiate contracts and commercial terms with airlines, hotels, transport providers, and other travel service suppliers to secure competitive rates and value-added benefits. Monitor and analyse sales performance, set revenue targets, and implement action plans to achieve and exceed monthly and annual targets. Handle key customer enquiries, provide expert travel advice, and resolve complaints promptly to maintain high levels of client satisfaction and loyalty. Lead marketing and promotional activities (online and offline) to promote LUKS Travels' services, including campaign planning, partnerships, and targeted outreach. Stay updated on market trends, competitor offerings, travel regulations, and emerging destinations, and integrate these insights into business plans. Manage the company's travel budgets, monitor profitability of products and accounts, and drive cost optimisation without compromising service quality. Build and maintain strong relationships with high-value clients and strategic partners, ensuring repeat business and referrals. Oversee accurate documentation, reporting, and administrative tasks, including schedules, sales reports, and management information.

General Duties

Organise staff recruitment, training, and ongoing administration for the travel team. Arrange staff rotas and allocate tasks to ensure adequate coverage during peak periods. Manage budgets, meet sales targets, and maximise profit margins across products and services. Liaise with head office and external partners for marketing, brand positioning, and joint campaigns. Handle mail, email, and phone enquiries efficiently and address any escalated customer complaints. Keep holiday and travel information updated and brief staff on new routes, regulations, or offers. Support sales of both package holidays and custom travel solutions. Hold regular team meetings to motivate staff and align them with sales and service targets.

What do We Need?

To be considered for this role, you should have the following skills, experience, and qualifications:

Core Role Requirements

Demonstrable experience in

business development, sales, or travel management

, ideally within a travel agency, tour operator, or similar environment. Strong background in overseeing booking processes, itinerary management, and travel logistics, ensuring compliance with internal policies and industry regulations. Proven ability to build and maintain relationships with travel vendors and partners, including experience in negotiating contracts and managing service-level agreements. Experience in developing and managing travel budgets, monitoring expenditures, and identifying cost-saving opportunities while maintaining service standards. Ability to generate and interpret sales and travel management reports, analyse trends, and propose process improvements.

Skills and Competencies

3-5 years of experience in business development, or a related field. Proven track record in vendor negotiation, budget management, and cost control. Strong organisational, multitasking, and problem-solving skills with a high level of attention to detail. Excellent communication and negotiation skills, with the ability to influence stakeholders at different levels. Proficiency in business management software and the Microsoft Office Suite. Ability to work under pressure, manage multiple priorities, and meet deadlines. Flexibility to travel for business meetings, site visits, or familiarisation trips when required.

Educational Qualifications

Bachelor's degree in

Business Administration, Hospitality, Tourism, or a related field

. Additional certifications in travel management, sales, or related disciplines will be an advantage.

What's in it for you?

Work permit sponsorship may be available

for high-performing candidates, subject to meeting company and UK immigration requirements.

Minimum starting salary of 30,000 - 41,700 per year

for 37.5 hours per week, with potential increases depending on experience, performance, and qualifications. Opportunity to shape and grow the commercial direction of a dedicated travel brand with strong potential for expansion. Exposure to strategic decision-making, supplier negotiations, and corporate client management. Professional development through ongoing training in travel management, sales, compliance, and leadership.

Job Type:

Full-time

Salary Range:

From 30,000 - 41,700 per annum (with scope for progression based on performance and experience).

Experience:

Business Development Manager:

3 years (preferred)

Work Location:

In person

Reference ID:

Business Development Manager - LUKS Travels

How to Apply

To apply for this opportunity, please email your CV with contact details and a brief covering note to

info@a2zimmigrations.co.uk

, clearly stating "Business Development Manager - LUKS Travels" in the subject line.

Find us at the following

Website:

Job Type: Full-time

Pay: 30,000.00-41,700.00 per year

Benefits:

Discounted or free food Employee discount Sick pay
Work Location: In person

Application deadline: 12/01/2026
Reference ID: LUKS Travels