Job Description

About us:

Foundation Home Loans are a specialist mortgage lender, based in Bracknell in Berkshire. We are specialists because we understand the market and because we know that not everyone has straightforward requirements when it comes to mortgages.

We are looking to enhance our team and currently have a vacancy for an experienced Internal Business Development Manager.

What we are looking for:

Demonstrate an in-depth knowledge of our product offering and lending policy Become an expert in use of Lender Portal and CRM Establish an excellent working relationship with Regional Account Managers and the New Business Team Maximise interactions with brokers to generate additional sales opportunities and contribute to the achieve personal and team goals, proactively upsell on calls, and build and maintain strong relationships with internal and external customers/brokers Identify firms/brokers with potential to submit a high volume of business and refer to the Regional Account Manager To assist brokers with new business enquires coming in via inbound calls, where possible converting these opportunities to business Maintain accurate records of all interactions with brokers Adhere to all processes and policies, ensuring that excellent quality assurance results are consistently achieved Feedback market information and recommend areas for improvement where appropriate Understand and deliver the brand values of Foundation Home Loans being an ambassador for the business Develop and maintain an excellent relationship with all internal departments Plan and organise own workload to ensure personal and team objectives and deadlines are met Take responsibility for personal development, identifying and pursuing opportunities where appropriate to maintain and develop expertise Maintain a good knowledge of TCF & with the aim of putting the customer first, undertaking regular training when required Provide testing and any other support required by team leader when new functionality/systems/processes are introduced.

Essential Skills/Qualifications:

Excellent communication & relationship management skills Self-motivated and enthusiastic with drive to succeed and deliver results Excellent telephone manner Time management skills

Desirable Skills/Qualifications:

Previous/existing knowledge within the Buy to Let and residential mortgage industry Previous experience of telephone-based, financial services roles Telesales CeMAP qualified

Our people embrace our values:

Fair

- We are open minded and make unbiased, consistent decisions

Accountable

- We take ownership of situations so that our customers experience efficiency

Customer first

- We understand what our customers want and build strong relationships

Transparent

- We communicate clearly and concisely, ensuring that we are open with information

Job Types: Full-time, Fixed term contract
Contract length: 9 months

Pay: 30,000.00-33,000.00 per year

Education:

GCSE or equivalent (required)
Experience:

mortgage: 1 year (preferred)
Work Location: Hybrid remote in Bracknell RG12 1WA