Job Description

About Us

My-iClinic

is a respected, family-owned private eye hospital in North London, specialising in

laser vision correction

and

cataract surgery

. We also provide a full range of specialist eye care services for patients of all ages, including

myopia control, glaucoma management, eyelid surgery, corneal surgery

, and

retinal surgery

.

We are proud to deliver outstanding clinical outcomes with a focus on personalised care. As we grow, we are looking for a dynamic and strategic

Business Development Manager with proven track record

to help take us to the next level.

Role Overview

This is a unique opportunity to lead growth and streamline operations in a modern, patient-focused clinic. You will work directly with the CEO and play a vital role in expanding our

self-paying patient base

while improving efficiency and performance across our

marketing and admin teams

.

Key Responsibilities

Business Development

Create and implement strategies to attract

self-pay patients

across all service lines. Identify new business opportunities and referral pathways with

optometrists, GPs, and other private healthcare providers

. Support and monitor digital marketing campaigns and outreach activities. Analyse market trends, competitor activity, and patient data to guide growth.

Operational Management

Oversee day-to-day clinic operations including scheduling, stock control, and service delivery. Ensure a smooth and high-quality

patient journey

from enquiry to treatment and aftercare. Maintain compliance with

CQC standards

and internal protocols. Improve workflow efficiency and optimise use of clinic resources.

Team Leadership

Manage and develop the

admin and marketing staff

, setting goals and measuring performance. Promote a positive, professional, and high-achieving workplace culture. Lead by example, driving accountability and service excellence across teams.

Strategic & Financial Support

Collaborate with the CEO to set targets, track KPIs, and contribute to budgets and forecasts. Provide performance insights and operational data to inform decision-making.

Requirements

Essential:

Proven experience in

business development, marketing and operations management

in healthcare services. Demonstrated success in leading teams and improving business performance. Strong understanding of the

private self-pay healthcare market

. Commercial mindset and ability to work with financial targets, KPIs, and marketing tools.

Desirable:

Experience in ophthalmology and private healthcare. Familiarity with CRM systems, digital marketing platforms, and healthcare compliance frameworks.

Benefits

Salary:

50,000 - 55,000 per year

Performance Bonus:

7,5000 - 15,000 OTE

Private health insurance

(for you and dependents)

Pension scheme

with enhanced employer contributions

25+ days holiday

+ bank holidays (buy/sell option)

Professional development budget

(CPD, memberships, training)

Wellbeing support

and team culture focused on patient-first excellence

Schedule

Monday to Friday (some flexibility available) 1 day weekend availability ( occasionally)

Join Us

At

My-iClinic

, you'll be part of a passionate team delivering life-changing eye care. If you're ready to make a difference and help a great clinic grow across a

full range of eye health services for all ages

, we'd love to hear from you.

Apply now

with your CV and a short cover note.

Job Type: Full-time

Pay: 50,000.00-55,000.00 per year

Additional pay:

Bonus scheme Performance bonus
Benefits:

Employee discount Private medical insurance
Schedule:

Monday to Friday
Work Location: In person

Reference ID: BDM 2025