Job Description

The post holder will assist the Patient Service Manager (PSM) in addressing the Trust's strategic and operational agenda. The post holder will oversee day to day service management issues, liaising with departments and teams as required. The post holder will provide line management for key staff within the group, and will deputise for the PSM as required. They will support the delivery and development of improved performance across the organisation and promote quality improvement including leading on specific programmes of development which will be clearly defined.
Main duties of the job
Service Development
Staff Management
Modernising Services
Communication
Finance and Activity Management
Data Quality
Governance
About us
We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance Programme
• Employee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:
We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.
Details
Date posted
09 June 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
46,148 to 52,809 a year per annum
Contract
Fixed term
Duration
10 months
Working pattern
Full-time
Reference number
423-7261904
Job locations
Airedale General Hospital
Steeton
BD20 6TD
Job description
Job responsibilities
Service Development
Staff Management
Modernising Services
Communication
Finance and Activity Management
Data Quality
Governance
Job description
Job responsibilities
Service Development
Staff Management
Modernising Services
Communication
Finance and Activity Management
Data Quality
Governance
Person Specification
Qualifications
Essential

• Post graduate qualification in Leadership or Management (or equivalent level of experience/qualification)
• Highly developed specialist knowledge, underpinned by theory and experience Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters' level equivalent
• Evidence of relevant continuous professional development

Desirable

• Service improvement training

Experience
Essential

• Experience within the Healthcare sector including project management, business planning, change management, multidisciplinary working, financial management, human resource management, performance management
• Evidence of supporting programmes of change in a complex organisation through development of services or policy implementation
• Evidence of having achieved challenging healthcare/business targets
• Thorough understanding of the NHS Constitution and its implications.
• Knowledge of Planning and organising a broad range of complex activities; formulating, adjusting plans and strategies including implementing new ways of working, facilitate collaborative working, capacity planning
• Proven evidence of developing team work
• Evidence of financial management.
• Evidence of delivering a high quality customer facing service.
• Proven ability to analyse complex facts or situations, requiring analysis, interpretation, comparison of a range of options
• Experience of managing/maintaining an information system that stores, processes and/or updates data.

Desirable

• Understand the principles and practical knowledge of risk assessment methods and techniques
• Management experience in an operational role within the NHS
• Evidence of negotiating skills
• Experience of Management within a secondary care NHS Foundation Trust
• Ability to identify and implement best practice solutions and methods across a wide range of services

Person Specification
Qualifications
Essential

• Post graduate qualification in Leadership or Management (or equivalent level of experience/qualification)
• Highly developed specialist knowledge, underpinned by theory and experience Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters' level equivalent
• Evidence of relevant continuous professional development

Desirable

• Service improvement training

Experience
Essential

• Experience within the Healthcare sector including project management, business planning, change management, multidisciplinary working, financial management, human resource management, performance management
• Evidence of supporting programmes of change in a complex organisation through development of services or policy implementation
• Evidence of having achieved challenging healthcare/business targets
• Thorough understanding of the NHS Constitution and its implications.
• Knowledge of Planning and organising a broad range of complex activities; formulating, adjusting plans and strategies including implementing new ways of working, facilitate collaborative working, capacity planning
• Proven evidence of developing team work
• Evidence of financial management.
• Evidence of delivering a high quality customer facing service.
• Proven ability to analyse complex facts or situations, requiring analysis, interpretation, comparison of a range of options
• Experience of managing/maintaining an information system that stores, processes and/or updates data.

Desirable

• Understand the principles and practical knowledge of risk assessment methods and techniques
• Management experience in an operational role within the NHS
• Evidence of negotiating skills
• Experience of Management within a secondary care NHS Foundation Trust
• Ability to identify and implement best practice solutions and methods across a wide range of services