Job Description

Business Improvement Manager

Salary: 51,000 plus Home Working allowance.

Contract: Permanent full time working 35 hours per week.

Location: Home based with regular travel to Manchester Office

Please check our website for the full and to apply.

Golden Lane Housing is a leading national supported housing provider, committed to empowering people with learning disabilities and autistic people to live fulfilling lives. Guided by our core values, we strive to deliver services that support our tenants and colleagues.

Other benefits include:

27 days of annual leave in year 1, increasing to 31 days 3 paid volunteer days per year to support a charity of your choice An additional paid day off for your birthday 5% employer pension contribution, plus death-in-service benefit for pension members Enhanced payments for statutory leave A variety of cost-saving benefits, including a cycle-to-work scheme, tech buying scheme, lease car scheme, and retailer discounts
To succeed in this role you will have the following:

Qualifications:

Relevant Degree or equivalent for example Computer Science, Digital transformation. PRINCE 2 or equivalent project management qualification.

Skills:

Strong knowledge of a Housing Management and Finance System and Microsoft Office tools. Excellent communication and stakeholder management skills, with the ability to interact with both technical and non-technical stakeholders. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira, or equivalent platforms.

Experience:

Proven experience as a Project Manager and/or Application Management, with a focus on managing complex systems such as housing management and financial systems. Experience in a housing association or social housing.
Your responsibilities will include but are not limited to:

Active H Housing Management System

: Accountable for the ongoing management and improvement of the Active H Housing Management System. Ensure that the system supports the organisation's housing operations, including property management, tenancy management, and repairs.

Unit 4 Finance System:

Oversee the Unit 4 Finance System, ensuring that it meets the needs of the finance department. Collaborate with finance teams to optimise financial reporting, budgeting, and transactional processes.

Microsoft Office Tools:

Lead efforts to enhance the use of Microsoft Office tools across the organisation, ensuring these tools are used effectively to improve productivity and collaboration.

Requirements Definition and Management:

Work with the business and technical teams to define and manage project requirements, ensuring that all stakeholders agree on project goals and deliverables.

Business Process Improvement:

Support the identification and implementation of process improvements during the project lifecycle, ensuring that projects enhance business performance and efficiency.

Business Analysis:

Collaborate with business analysts to ensure that business requirements are accurately captured, documented, and translated into actionable project plans. Provide support in facilitating requirements gathering and ensuring alignment between business needs and technical solutions
Please note that we are not able to offer visa sponsorship for this position. Only applicants with the legal right to work in the United Kingdom without sponsorship will be considered

Job Types: Full-time, Permanent

Pay: 51,000.00 per year

Benefits:

Company pension On-site parking Work from home
Schedule:

Monday to Friday
Work Location: Remote