Job Description

In the role of Canon Global Services Business Intelligence Specialist, you will be responsible to work with teams in our European HQ and across the world to provide business insights for all the Global and International Customers, and internal Stakeholders. Canon Global Services is a growing division operating in a dynamic environment and the Global Business Intelligence Lead is expected to utilise all available data form to support existing customers and internal decision making in driving the growth of the Global Service Division.


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What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.



At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.



Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution. Here are some of the benefits we offer at Canon to support our employee's wellbeing: Salary: 47,600 - 52,000 dependent on experience plus a 10% annual bonus

Annual Bonus and annual pay review Hybrid working - 3 days in the office and 2 days from home. Flexible core hours - starting anytime between 07:30am and 10am and finishing any time after 16:00, providing the standard 7.5 hours have been worked. Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase Generous Pension Scheme Private Healthcare and wider medical plan Up to 38% Discount on Canon products Flexible benefits policy Free parking on site Excellent Subsidized restaurant Highly Subsidised Costa Coffee on site Multi-Faith room Discounted rates at Nuffield Health Gym Partnership with Mental Health First Aid UK with a network of mental health champions Great transport links - Elizabeth Line and Stockley Park low-cost Shuttle Bus Learning & Development Opportunities.

You will be part of an energetic and innovative environment with more than 50 different nationalities at our state-of-the-art EMEA HQ at Stockley Park, Uxbridge.
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What we ask

Provides Global Services customer and Sales insights into existing business

Owns reporting being shared with Canon Global Services stakeholders (Customers, Management, Sales, Service) Collating, reviewing and analysing data from multiple internal and external sources; Critically evaluating and screening data, plus profiling to identify any issues, support development of data cleansing rules (to be implemented by owner(s) of data sources); Manages timely flow of business intelligence information to external and internal users.

Generates insights for Global Services to enhance business performance

Use all available data and business intelligence (CRS, SFDC, Canon PowerBI) to generate standard or custom reports summarizing business, financial, or economic data for review by Management, Customers and other stakeholders in Power BI; Provide historical, current and predictive insights in business performance; Identify and monitor current & potential customers, using business intelligence tools; Analyse contract/customer data to identify areas to improve Sales within existing account base.

Process ownership of business intelligence process and output

Creating policies and procedures regarding collating and analysing data to ensure roles & responsibilities are clearly defined; Maintain or update business intelligence tools, databases, dashboards, systems, or methods; Conduct or coordinate periodic evaluation of provided output to ensure that intelligence is consistent with defined needs by users, communicating analysis results and making recommendations to management (ensure continuous development); Extending knowledge of Business Intelligence to provide ongoing refinement of processes to improve operations and output; Supporting (IT) development of BU data analysis and reporting solutions.


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You will need

Organised to prioritise demanding deadlines. Result driven. Strong communication skills Works on own initiative Attention to detail and accuracy essential Fluent in English, second language an advantage Mathematics or computer-science A-level or equivalent Numerate, innovative and structured person Able to communicate at different organizational levels (operations to management); Strong Excel, highly proficient MS Office capability Power Query skills a plus Basic programming skills a plus.

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Further Information

Role would be on a fixed term basis for Maternity cover of 12 months.



Based at our office in Stockley Park, near Uxbridge for 3 days per week and 2 days working from home



Salary: 47,600 - 52,000 dependent on experience plus a 10% annual bonus



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Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.