Job Description

Overview

We are seeking a motivated and enthusiastic Business, Operations & Marketing Intern to support the day to day running of the organisation and help drive business growth. This role is ideal for someone who is proactive, organised and eager to gain hands on experience across multiple business functions. The intern will work closely with senior management to support operations, assist in marketing activities and contribute to business development initiatives.

The ideal candidate is someone who wants broad exposure to how a growing service business operates and is comfortable taking ownership of tasks that improve efficiency, client experience and brand presence.

Duties

Business & Admin Support

Assist with day to day administrative tasks (emails, calendars, document management) Help maintain CRM systems and update client or staff records Prepare reports, spreadsheets and presentations as needed Support with research tasks (competitors, market trends, pricing) Assist in creating or updating Standard Operating Procedures (SOPs)
Operations Support

Help coordinate shifts, rotas and staff schedules Assist with onboarding new staff (collect documentation, add to systems, organise training) Track staff compliance documents (DBS, training certificates, insurance) Support onboarding of new clients (sending forms, setting up profiles, preparing welcome packs) Monitor and optimise internal processes to improve efficiency Assist with quality-assurance checks and feedback tracking
Marketing & Content Support

Assist with planning and creating social media content Help schedule posts and monitor engagement Conduct competitor analysis and research marketing opportunities Support creation of newsletters, guides, and marketing materials Help maintain website updates or blogs Assist with events, webinars or partnerships as needed
Business Development Support

Research potential partnership opportunities (clinics, doulas, baby stores, private maternity services) Help prepare outreach emails and follow-up communications Maintain a database of leads and partnership contacts Assist in organising meetings or calls with potential partners Collect and analyse feedback to help improve services and offerings

Skills

Strong organisational and time-management skills Ability to multitask and prioritise Excellent written and verbal communication Confidence using basic tech tools (Google Workspace, Microsoft Office, Canva, CRM tools) Proactive, self-motivated and willing to learn Attention to detail Friendly, professional manner when speaking to clients or staff

Desirable

Interest in maternity, women's health, family services, or luxury service businesses Experience with social media content creation or basic design (Canva) Understanding of customer experience and service-based operations Data-oriented mindset and willingness to analyse reports Basic marketing knowledge (SEO, email marketing, branding)
What this Role Offers

Hands-on experience across business operations, marketing and customer service Exposure to how a high end service business runs Opportunity to contribute ideas and shape new systems Training, mentorship and real-world skills that support future career growth
This internship provides valuable exposure, fostering professional growth while supporting our organisational objectives. We welcome proactive individuals eager to learn and contribute within a supportive environment.

Job Type: Internship
Contract length: 6 months

Pay: 23,907.00-25,000.00 per year

Benefits:

Company pension Employee discount Health & wellbeing programme
Education:

Bachelor's (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person