Job Description

About The Role
BUSINESS PROCESS ANALYST - Permanent role
DIVISION: Central
LOCATION: Hillsborough, Northern Ireland
Benefits: Subsidised Private Medical Cover; Life Assurance Scheme, Contributory Pension, 35 Days annual leave (Including Public Holidays) + more
Due to a period of growth, we are seeking an enthusiastic Business Process Analyst to join our Hillsborough based team.
The successful Business Process Analyst will provide business management services to the department and wider business by:

• Identifying opportunities to improve business solutions
• Acting as engagement contact between IT and business stakeholders
• Working closely with the specific functions/departments, to ensure our system capabilities are fully exploited and provide added value to function/department and overall business
• Acting as contact point between system provider, business functions/departments and all other IT colleagues and be responsible for ongoing exploitation
• Adhering to ISO27001 standards and PMO agreed Process from Project Management, specifications, testing and UAT, training and process mapping
• Supporting the design, implementation and deployment of new Business Systems
• Ensuring training and documentation requirements are fulfilled

Technical Competencies
Essential

• 3rd level qualification in related field or relevant business experience

Additional Information

• Some occasional travel to other sites may be necessary
• Provision of application support, outside normal working hours may be required to minimise business disruption and downtime
• Unfortunately, we are unable to consider remote working for this post - It is office based.

This job description is intended to give the post holder an appreciation of the role envisaged for the Business Process Analyst and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.
Our Commitment to you:
At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences.
If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds.
We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at:

• Email:
• Phone: 07384 916355

As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at:

• Email:
• Phone: 07384 916355

We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance.
A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.
GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
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