Job Description

About the role

We are currently recruiting a Business Resilience Manager to join the team and be the subject matter expert in business resilience and will advise, assure, and report on the implementation of business resilience in the organisation. You will own and operate the Business Continuity Management System ensure that it is effective and complies to external and internal standards and regulations, ensuring that business continuity plans are embedded, accurate, and tested by utilising critical metrics and objectives and key results across the organisation.

You will be responsible for

Support the development and maintenance of the organisation-wide business resilience strategic plan and minimum standards Develop collaborative relationships with people responsible for business resilience within the first line of defence (our partners) and advise them on how to: identify and assess risks which could disrupt our businesses, identify and assess critical business outcomes and capture critical processes and dependencies to determine recovery objectives and maximum tolerable impacts Coordinate and maintain our resilience platform Advise our partners on ways to craft and maintain business continuity solutions and plans, and help them establish and maintain crisis and incident response teams and communications capability Provide mentorship, training and support to embed business resilience capability and awareness across our business Design and facilitate exercises sought at testing the efficiency of our plans and strengthening our responses, and support regular updates to Crisis Management Plans Perform horizon scanning activities and external networking to increase awareness of emerging risks which could destabilise our business Supervise compliance with our minimum standards, and raise and challenge non compliance where appropriate

You will need

Skills:

Business Continuity Management System (ISO22301) Business Continuity Planning Operational Resilience Crisis & Incident Management Risk management, governance and reporting basics IT Disaster Recovery and Information Security basics Flexible, agile and proactive response

Experience:

Business Resilience subject matter expert with direct experience Understanding of the Telecoms & Retail sectors and the business resilience challenges it faces Understanding of the applicable regulatory frameworks associated to the Telcoms & Retail sectors

Whats in it for you?

We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:


Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Private medical insurance Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About Us

A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we've launched into new services and markets. With more than 5 million customers, we're the largest mobile virtual network operator in the UK. We're proud to have an inclusive culture that's uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders.


We care for human connection and we keep our customers at the heart of everything we do, which is why we've embraced the Agile way of working. Agile is more than just a methodology - it's a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do - allowing us to respond at pace to our customers' needs. It encourages variety of thought and enables us to thrive, both individually and collectively.


We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.


We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.