Job Description

Frylite Solutions is proud to be an IBEC Keep Well Accredited Company and recognised as one of Ireland's Top 100 Companies Leading in Wellbeing in 2025.

Frylite Solutions are currently recruiting for a

Business & Sales Support Executive

to join the team in Strabane.

Frylite Solutions Employee Benefits:

Free Onsite Parking Life Assurance Company Pension Employee Savings Scheme Employee Health Cash Plan Internal Progression Opportunities Learning and Development Support Further Education Policy Gym membership subsidy Well-Being & Social Committee & Events

Hours of Work:

Monday to Friday- 38.5 hours per week. Monday-Thursday- 9.00am-5.30pm and Friday 9.00am - 4.00pm

Key Job Duties & Responsibilities:

The Group Business and Sales Support Executive will work closely with Frylite Solution's Sales Support, wider Commercial Team, and Distribution Team to provide excellent customer support and service always. Proactively make outbound calls to generate new business and sales leads and support Frylite Solutions wider Commercial team to answer and respond to inbound calls to provide high levels of Customer Service and support and promoting the Frylite Solutions Name always. Gather, maintain, and update information onto the Customer Database. Contacting potential or existing customers to discuss products and services. Generation of sales leads Complaints handling/rejection handling Recording outcomes of calls and documenting accurately on CRM system Creating and presenting sales reports Assist in planning and implementing effective sales Strategies Encourage and practice our company values always, Respect, Work Ethic, Success, Excellence and Relationships.

Essential Criteria:

Minimum of 6 months-1 year experience working in a customer service focused role. Ability to successfully negotiate with customers by building a strong relationship. Possess excellent telephone mannerism. Highly organised and proactive. Ability to be self-motivated and driven to meet set targets. Ability to demonstrate how you have lived Frylite Solutions' Values in a previous role: Relationships, Respect, Work Ethic, Success and Excellence. Excellent Communicator Experience of using MS Office including MS Word, Excel.

Desirable Criteria:

Knowledge of using Customer Relationship Management Software (CRM) Experience selling over the phone Excel qualification Knowledge of the sales process Knowledge of Products & Service
Frylite are an equal opportunities employer and welcomes applications from all sections of the community.

Job Types: Full-time, Permanent

Benefits:

Company pension Gym membership Health & wellbeing programme Life insurance On-site parking
Ability to commute/relocate:

Strabane: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: SBSS825