Job Description

Overview:
Business Support Administrator
Location: Mallusk, Newtownabbey - Northern Ireland Belfast, Fleet Financial
Monday-Thursday 09:00-17:15, Friday 09:00-17:00
Salary: 23,100-26,250 basic per annum plus bonus!
As a Business Support Administrator at Fleet Financial, you will work with and engage with our internal stakeholders, partners and suppliers ensuring we deliver high levels of service and support.
Responsibilities:

• Complete finance documentation for our panel of funders
• Oversee the process of a vehicle order until delivery.
• Complete finance proposals and liaise with our panel of funders, creating or requesting finance documents for the appropriate funder.
• Provide reception cover, mainly covering tea and lunch breaks, per a rota for all administrative personnel.
• Complete any other administrative activities as specified by the manager
• Answering any queries from funders.

Knowledge & Experience:

• Very strong administration experience preferably gained from a Banking / Motor Industry background although this is not essential
• Excellent interpersonal verbal communication skills with the ability to communicate effectively and with confidence with both customers and multiple stakeholders
• A passion for administration and highly computer literate with experience and proficiency with standard Microsoft tools and applications.
• Strong organisation, time management and planning skills and good attention to detail.
• Co-operative, enthusiastic and supportive team player.
• The ability to work effectively, be self-motivated and committed to exceeding our customers' expectations
• Previous experience of meeting deadlines

Desirable Behaviours:

• The ability to demonstrate enthusiasm and strong communication skills
• The ability to demonstrate outstanding interpersonal and customer service skills
• An ability to build long-term partnerships with customers and suppliers
• An ability to work effectively, be self-motivated and committed to exceeding customer expectations.

Why Fleet Financial?
Fleet Financial has been a trusted name in vehicle leasing and fleet management since 1996, becoming part of Lookers in 2012.
We provide cars and light commercial vehicles to businesses in Northern Ireland and drivers across the UK.
We currently manage over 4,500 vehicles nationwide and are recognised by Fleet News as a top 50 leasing provider in the UK.
Our commitment to excellence is reflected in our recent industry recognition:

• 2024: Highly Commended - Best Leasing Operation (Northern Ireland Motor Industry Awards)
• 2024: Highly Commended - Best Leasing Company (Business Motoring Awards)
• 2023: Winner - Leasing Company of the Year (Northern Ireland Motor Industry Awards)
• 2022: Winner - Leasing Operation of the Year (Automotive Management (AM) Awards)

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health - 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free Will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
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