Job Description

Are you a caring and enthusiastic Administrator looking to join an organisation focused on professional growth and development, whilst ensuring you feel valued each and every day?As a Business Support Administrator within HCRG Care Group, you will join a team who are focused on clinical excellence and delivering a high level of customer service to children, young people and their families across Wiltshire. Our aim isto really make our service-users and staff feel the difference.Main duties of the jobYour days will be rewarding and varied. Duties include providing business support to services, processing referrals through the Single Point of Access (SPA), directing calls and correspondence to services across Wiltshire, all within a busy administration team who arrange appointments and signposting for children and young people, their families and other service users. You will be based primarily in our Greenways Office Hub, Chippenham.About usAbout the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesn't happen often, sometimes a role is very popular, and well need to close it earlier than the date we've shown here. If you're keen to join our team, wed love to hear from you so please apply as soon as you can.To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2DetailsDate posted11 May 2025Pay schemeOtherSalaryxc2xa323,875 to xc2xa324,380 a yearContractPermanentWorking patternFull-timeReference numberHCRGCG/TP/44687/15337Job locationsHCRG Care GroupChippenhamWiltshireSN15 1BNJob descriptionJob responsibilitiesAs a Business Support Administrator, you'll be part of our dynamic team at our Greenways Office Hub, Chippenham. You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• The post is for 37 hours per week, Monday to Friday.
• Pro rata salary of xc2xa323875
• Access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open and just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least xc2xa3100,000 of ringfenced innovation funding each year

The Ideal CandidateYou will ideally have experience of administrative work in a busy, customer facing environment. You will show good initiative and decision making, with the ability to manage your time and to prioritise your workload. The position requires someone who has good organisational skills whilst having a flexible approach to your work demands. Having a caring and understanding personality, you will have a good telephone manner with good customer-service skills. Experience in minute-taking will be an added advantage.You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. Job descriptionJob responsibilitiesAs a Business Support Administrator, you'll be part of our dynamic team at our Greenways Office Hub, Chippenham. You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• The post is for 37 hours per week, Monday to Friday.
• Pro rata salary of xc2xa323875
• Access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open and just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least xc2xa3100,000 of ringfenced innovation funding each year

The Ideal CandidateYou will ideally have experience of administrative work in a busy, customer facing environment. You will show good initiative and decision making, with the ability to manage your time and to prioritise your workload. The position requires someone who has good organisational skills whilst having a flexible approach to your work demands. Having a caring and understanding personality, you will have a good telephone manner with good customer-service skills. Experience in minute-taking will be an added advantage.You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.Person SpecificationGeneral RequirementsEssential

• Click Apply for this job above to view the on our career site

Desirable

• Click Apply for this job above to view the on our career site

Person SpecificationGeneral RequirementsEssential

• Click Apply for this job above to view the on our career site

Desirable

• Click Apply for this job above to view the on our career site

NHS