Job Description

Are you passionate about making a difference in the lives of children and young people? We have an exciting opportunity for a Business Support Administrator within our School Attendance, Exclusions and Community Education Team in Bury.


Normal hours of work are 37 hours per week based around the usual business working week.


There is an opportunity following training for this to be a hybrid working position and you will be required to spend at least three days in the office.

About the role

Issuing Penalty Notices and Notices to Improve Issuing letters in the form of late reminders and prosecution letters Preparing court files Maintaining spreadsheets Liaising closely with schools Monitoring and receiving payments Dealing with queries from parents over the telephone Inbox management Management of a range of internal IT systems and databases

About you:

You will be experienced in undertaking a range of business support tasks and confident in using technology.


Your attention to detail will be necessary for quality checking of information as well as ensuring the service is GDPR compliant. You should have previous experience of working in a fast-paced environment and the ability to prioritise on a daily basis and be able to follow procedures and policies.


You will be organised and able to work under pressure to complete tasks to potentially conflicting deadlines, without direct line management.


You will have the ability to produce work to required standards with little close supervision and be able to solve straightforward issues using your own initiative.


You will be experienced in using computer packages and be confident in quickly being able to use bespoke software used within different services.


Excellent communications skills will be required, together with high levels of customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users.

About Bury

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.

In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.


Please note we are unable to support with sponsorship at this time.


As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council

To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs

We support employees to work with agility, where appropriate for the post and service requirements.

We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.


If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application.

Next steps

In line with safer recruitment, please ensure that your CV application covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.


For an informal chat regarding the role, please contact Jo Hopkinson on 253 7159 or j.hopkinson@bury.gov.uk


Please submit your CV application with supporting statement by the closing date.


For further information please see:

and Person Specification Work Demands Form (JA1) * Privacy Notice