Job Description

Do you want to help make a real difference to vulnerable young people's lives?

Common Thread provide education and residential care for young people aged 8 - 18 who have had challenging life experiences. We provide therapeutic care in small family-sized homes in 14 locations across Scotland supporting our young people to heal and grow. In addition, our two schools, in Lockerbie and Kilmarnock, provide a trauma-informed approach to supporting young people to develop their skills and interests and achieve their goals.

An exciting opportunity has arisen to join the team as a Business Support Administrator.

Benefits

HSF Health Care Employee discount Referral programme Hospital Saturday Fund membership Company events

About the job

Working closely with the HR and Resources (Property & Fleet) and teams you will play a key role in supporting the smooth day-to-day running of the organisation. This role provides administrative support across the Recruitment, Training Property and Fleet departments as well as being the first point of call for all general office enquires over the phone. This is a varied and vital role at the heart of a caring organisation offering a great opportunity to contribute to making a real difference to the lives of young people.

Key responsibilities include:

Recruitment:

Support the HR team with all areas of recruitment administration, acting as a main point of contact for initial enquiries and supporting candidates through the recruitment journey, ensuring that we offer a positive candidate experience that is friendly, professional and efficient. Schedule online and face to face interviews. Manage the applicant tracker and recruitment mailbox.

Training coordination:

Liaise with internal and external trainers, book venues, arrange accommodation, email candidates course details. Be the lead systems administrator for the online Learning Management System, administer e-learning accounts, monitoring training completion and recording courses.

Property and Fleet:

Provide administrative support to manage the organisation's vehicle fleet and driver records. Ensure regular schedules of vehicle servicing and MOTs are conducted to ensure vehicle safety and compliance with regulations and update systems accordingly. Complete annual driver licence checks. Ensure property compliance documentation is up to date and accessible to our house managers and teams.

Administrative support:

Handle all incoming reception phone calls in a professional and efficient manner. Maintain accurate employee records in the HR database. Monitor SSSC registration and qualification completion. Support the management of our physical file archiving from our services. Ensure that all aspects of data protection and confidentiality are maintained at all times.

What we look for

Previous experience in a similar administrative role. Highly proficient in IT (especially Microsoft Office including Outlook, Word, Excel, Teams & SharePoint) Excellent communication and interpersonal skills. Excellent organizational and time-management skills. Good attention to detail. Ability to work under pressure and manage multiple tasks to meet deadlines. Ability to plan and prioritise own workload.

In return, we'll offer you 24,000 - 26,000 dependent on experience, an Employee Assistance & Health Benefit Plan, an Employer's Contribution Pension and great colleagues!

If you are a highly organised and proactive person who continuously looks for ways to improve the processes in place and wants to make a difference through your work, then come and join us!

You'll have the chance to make a real difference to young people's lives every working day. You'll be part of a great team of people who are driven to nurture, support and encourage the young people in our care. We offer great career development pathways for our teams.
If you don't have experience in the sector, we offer training and support to help to build your skills and capability. And for all staff, we offer training when you start and further development opportunities throughout your career with Common Thread.
You'll get free external counselling to help you cope with the demands of the job, private health cover, a medical benefit scheme and store discount... and lots of great Common Thread events and projects to get involved in. We offer a 750 reward every time you successfully refer a new member of staff. * We have an annual Celebrate and Appreciate evening for staff and family.