Job Description

Grade: CD

Salary: 24,796 - 25,989 per annum (pro rata)

Hours: Part time - 20 hours per week Monday to Friday

Contract: one-year Fixed Term

Interviews: TBC at Civic Centre, Harrogate

Location: Harrogate, North Yorkshire

Are you an experienced administrator looking for the next step in your career path? Are you looking for a position that can be challenging but highly rewarding?


You will be joining a fun, lively and friendly team responsible for processing school admissions applications within statutory deadlines and assessing pupils' eligibility for free home to school transport and free school meals.



You will undertake administrative duties including data inputting using bespoke systems, liaising with customers, answering telephone calls and dealing with a variety of queries. You will also have to perform other tasks such as, updating databases and spreadsheets, preparing and sending letters and supporting documents by email.



We require a motivated administrator with good communication and customer care skills suitable for dealing with a full range of service users and professionals, both from North Yorkshire Council and other organisations.



To be successful you must have good keyboard skills and experience in word, excel, databases and Outlook. You must also have good literacy and numeracy skills, be able to prioritise your own workload, be conscientious, well-organised, can work unsupervised and be flexible in your approach.



Due to the nature of the role, you will need to observe a high level of confidentiality and always comply with GDPR.



Although office working is required, we currently support a hybrid approach with a mixture of home and office working.





As a North Yorkshire Council employee, you will have access to some great benefits via our everybody benefit's scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish. For more information on the benefits, we offer please see our Total Rewards Brochure.





For an informal discussion regarding the position please call Helen Bunn, Business Support Manager by MS Teams, via email Helen.Bunn@northyorks.gov.uk or telephone 01609 532552 or Julia Griffiths, Business Support Team Leader by MS Teams, via email Julia.Griffiths@northyorks.gov.uk or telephone 01609 533728

Key Dates

Closing date: 2 November 2025



Interview date: TBC

Key Documents

.docx



Total Rewards





NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.



We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

Business Support Administrator

Salary:

24,796 - 25,989 per annum pro rata

Posted:

17/10/2025

Closing date:

02/11/2025

Closing time:

23:59