Job Description

Business Support Administrator

Bainbridge is a leading electrical engineering company based in Kendal on the edge of the stunning English Lake District. With expertise that range from electrical installation to control systems and fire and security, Bainbridge is a dynamic, multi-discipline company providing high quality service and support.

We are looking for a proactive Business Support Administrator to join our small team.

We are looking for a driven individual who can work in a professional, organised manner within a fast-paced electrical contracting environment.

The Role

The Business Support Administrator provides comprehensive administrative support across multiple areas of the business, including HR, compliance, marketing and client documentation. The role is essential in ensuring smooth day-to-day operations, maintaining accurate records, and supporting the company's compliance and communication processes.

The key responsibilities for the role will include:

Human Resources Administration

Prepare and maintain HR documentation, including employment contracts, disciplinary letters, and pay review letters. Maintain accurate and confidential employee records. Support recruitment, onboarding, and HR compliance activities.
Compliance & Documentation

Assist with maintaining ISO documentation and compliance records. Support internal and external audits by ensuring all evidence and documentation are up to date. Complete and submit client Pre-Qualification Questionnaires (PQQs) and supplier compliance forms. Maintain accurate and current records for approved subcontractors, including insurance, certification, and compliance documentation.
Marketing & Communications

Assist with creating and scheduling posts for social media platforms. Support updates to the company website and other marketing materials. Work with internal teams or external partners to maintain consistent branding and communications.
General Administration

Provide administrative support to the Directors and wider management team. Maintain organised and accurate filing systems (digital and physical). Support general business operations and ad hoc projects as required.

Skills & Experience

Proven experience in an administrative or business support role, ideally within a multi-disciplinary environment. Excellent organisational skills and attention to detail. Strong written and verbal communication abilities. Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using online platforms and databases. Experience with ISO systems, HR documentation, or compliance administration (desirable). Understanding of PQQ and subcontractor management processes (advantageous).

Personal Attributes

Professional, discreet, and reliable when handling sensitive information. Proactive and adaptable, with the ability to manage multiple priorities. Strong interpersonal and teamwork skills. Positive, flexible attitude and willingness to support various other aspect of the business.

Key information:

Normal working hours for the role are Monday to Friday 07.30-16.30 The ideal candidate would live in or around the South Lakes/North Lancashire area The job will be based at our offices in Kendal on Beezon Road Training will be provided where required.

Benefits:

Automatic enrolment to the company pension scheme Company uniform Competitive salary Holiday Bonus Scheme Gym Membership (Ironworks Gym/Westmorland CrossFit, Kendal) Monthly paid access to private physio Cycle to work scheme
Job Types: Full-time, Permanent

Pay: 30,000.00-32,000.00 per year

Ability to commute/relocate:

Kendal LA9 6BW: reliably commute or plan to relocate before starting work (required)
Application question(s):

What is you reason for applying for the position? What do you think you can bring to the role?
Work authorisation:

United Kingdom (required)
Work Location: In person