Job Description

We are looking for an amazing administrator to join our small, cheery team providing superb, professional administration support to our clinicians and patients.
This is a busy and varied role where no two days are the same. You will get immense job satisfaction in helping colleagues and patients efficiently and compassionately. You will be supported and trained to reach your professional best, with opportunities for continuing development, training and career progression.
Main duties of the job
Answering busy incoming phone lines, you will be speaking to patients, professionals, carers and colleagues, recording information on to client records and directing enquiries where needed. We'd like you to be confident and experienced in MS Office, including Outlook as you will process work from our shared inbox, creating and sending appointment letters, taking referrals, manage minutes and booking appointments and meeting rooms to keep our team and office running smoothly. There's lots more to working at Devon Partnership Trust - if you would like to apply or find out more, please get in touch.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Details
Date posted
29 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
xc2xa324,625 to xc2xa325,674 a year pro rata (22.5 hours per week)
Contract
Permanent
Working pattern
Part-time
Reference number
C9369-25-0412
Job locations
Leatside Surgery
Babbage Road
Totnes
Devon
TQ9 5JA
Job description
Job responsibilities
Please see the attached and Person Specification which will provide further information on this role. Job description
Job responsibilities
Please see the attached and Person Specification which will provide further information on this role.
Person Specification
Experience
Essential

• Previous experience of working within an administrative or secretarial team using MS Office including accurate typing on MS Word and using MS Outlook. Experience of dealing with confidential and complex information. Demonstrate good numeracy and literacy skills; attention to detail. Excellent organisational skills and ability to prioritise workload and adapt to change when required.

• Ability to take accurate formal and informal minutes.

• Accurate typing skills on MS Word.

• Knowledge of healthcare, particularly an interest in the Mental Health and Learning Disability Sector.

• RSA 3 Word Processing - or equivalent level of experience in practice. NVQ3 in administration - or equivalent level administrative knowledge and experience. GCSE English or equivalent. Evidence of continuing professional and personal development.

• ECDL (European Computer Driving Licence) - or similar. Audio typing or Shorthand/Speedwriting - qualifications or experience.

• Previous experience of working within an administrative or secretarial team using MS Office including accurate typing on MS Word and using MS Outlook. Experience of dealing with confidential and complex information. Demonstrate good numeracy and literacy skills; attention to detail. Excellent organisational skills and ability to prioritise workload and adapt to change when required.

• Ability to take accurate formal and informal minutes.

• Accurate typing skills on MS Word.

• Knowledge of healthcare, particularly an interest in the Mental Health and Learning Disability Sector.

• RSA 3 Word Processing - or equivalent level of experience in practice. NVQ3 in administration - or equivalent level administrative knowledge and experience. GCSE English or equivalent. Evidence of continuing professional and personal development.

• ECDL (European Computer Driving Licence) - or similar. Audio typing or Shorthand/Speedwriting - qualifications or experience.