Job Description

Job Overview

We are seeking a proactive and detail-oriented

Business Support Analyst

to join our dynamic team within the gas and electric utilities sector. This role is ideal for individuals looking to build a career in business operations and analytics. You will support management in a variety of tasks including data analysis, process improvement, administrative coordination, and digital engagement. Your contributions will help streamline operations and enhance decision-making across the business.

Responsibilities

Data Analysis & Reporting

Assist in collecting, analysing, and interpreting business data to generate actionable insights. Prepare regular reports, insights and dashboards to support strategic and commercial decision-making.

Process Improvement

Identify inefficiencies in current workflows and contribute to initiatives aimed at improving operational processes and productivity.

Administrative Support

Provide general assistance including preparing information to supporting meetings, preparing documentation, maintaining records, and coordinating internal processes.

Digital Engagement

Support the company's development of AI and robotics technology to enhance customer facing and internal processes, with ongoing stakeholder engagement regarding new opportunities.

Project Assistance

Collaborate with various departments to support ongoing projects, ensuring timelines and deliverables are met.

Meeting Co-Ordination

Assist in organising change delivery meetings, including co-preparing and organising, and following up on action items to deliver improvements.

Qualifications

Minimum of a High School diploma or equivalent A-levels; further education in business, data analytics, or administration is desirable.

Requires individuals to have a natural ability for problem solving, innovation whilst using Technology to create or improve products, systems, and processes.

Strong interest in business analytics, operations, and professional development.

Excellent communication and interpersonal skills.

Highly organised with strong attention to detail.

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with data tools or CRM systems is advantageous.

Ability to work independently and as part of a team in a fast-paced environment.

Job Type: Full-time

Pay: From 24,644.00 per year

Work Location: In person