Job Description

Job Summary

We are seeking a versatile and experienced Business Support Assistant to join our dynamic team. This is a varied and evolving role, ideal for someone who thrives in a fast-paced environment and enjoys working across multiple business functions--including accounts, customer service, and warehousing.

As a key support to our operations, you will have the opportunity to grow with the business, taking on new challenges and responsibilities over time. If you're a proactive problem-solver with a broad skill set and a willingness to adapt, we'd love to hear from you!

Responsibilities

Accounts & Finance:

Assist with bookkeeping, invoicing, and expense tracking. Process supplier/customer payments and reconcile accounts. Support payroll and basic financial reporting.

Customer Service:

Handle customer inquiries via phone, email, and in person. Manage orders, returns, and resolve issues promptly. Build strong relationships with clients and suppliers.

Warehousing & Logistics:

Support inventory management, stock checks, and order fulfillment. Assist with the dispatch/receiving of goods and maintain warehouse organisation. Operate basic equipment and follow safety protocols.

Additional Duties:

Identify process improvements and contribute to operational efficiency. Collaborate with teams across the business as needed. Assist with exhibitions / training events as needed. Take on new tasks as the role develops.

Experience

Proven experience in accounts/finance, customer service, and/or warehousing. Experience within the Orthopaedic footwear or Orthotics market is preferred but not essential. Strong organizational, prioritizing and multitasking abilities. Proficiency in accounting software and MS Office. Health & Safety knowledge - good understanding of health and safety regulations. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Willingness to work flexible hours including occasional weekends and evenings to meet operational needs.
Job Type: Full-time

Pay: 25,000.00-32,000.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking
Language:

English (preferred)
Work Location: In person