Job Description

Salary

25,583 - 25,989

Contractual hours

37

Basis

Full time

Region

Rotherham

Job category/type

Administration/Clerical

Date posted

20/10/2025

Job reference

REQ21481

attachment
Benefits Package.doc

Directorate: Adult Care, Housing & Public Health

Permanent, Full time, 37 hours per week

Lord Hardy Court Residential Home

Working hours between Monday - Friday 8:30am - 4:30pm

Lord Hardy Court provides care to 60 older people, with a range of individual needs, and Mental Health problems including Dementia. The home also provides Respite, IMC Step-up Step-down services to the community joint working with NHS

NQF Level 2 qualification e.g. GCSEs Grades A*-C, NVQs Level 2, GNVQs Intermediate, City and Guilds Craft or Part 2,

Or

Evidence of the equivalent level of knowledge gained through work experience though training is available in- house and through the council's own programmes.

Admin support staff are expected to contribute to the provision of a comfortable, stimulating homely environment, that meets CQC Fundamental l Standards of Care, maintain health and Safety and Dignity in Care Principles

Admin Support staff are also expected to contribute and develop a customer focused service that is responsive and flexible regarding all customer needs.

Deal with basic customer enquiries from both residents, visitors, and contractors. Dealing with face-to-face enquiries and those received via telephone

Receipt and distribute incoming post, process correspondence and send mail out

Gather information to report back to others, set up and produce non-standard letters/templates/spreadsheets/documentation, update and maintain databases and produce management information

Provide help and assistance to staff in the use of IT packages/systems

Carry out filing, maintaining staff records, preparing documents for scanning, photocopying, faxing, arranging meetings, diary appointments, handling post, taking minutes.

For informal discussion contact the Manager or Deputy Manager at the home Lord Hardy Court 01709 336188 This post involves working with adults and therefore if successful you will be required to apply for a disclosure of criminal records check at an enhanced level. Further information about the Disclosure Scheme and can be found at www.gov.uk/disclosure-barring-service-check Rotherham Metropolitan Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website. Until 31st March 2026 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a monthly deduction from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded three additional days leave (pro rata for part-time).

Confirmation of this appointment is also subject to a medical assessment.