Job Description

The closing date is 2nd Dec 2025

Anticipated Interview date(s) 15/12/2025

Job summary

---------------


Are you an organised, proactive and detail-oriented individual looking to make a meaningful contribution to healthcare improvement? We're seeking a Business Support Assistant to join our Clinical Improvement and Transformation Team, supporting the delivery of the three South West Regional Learning and Improvement Networks (LINs).


This is a fixed-term role until the 31st March 2027 to support a time-limited programme. The role offers a hybrid working pattern with at least 2 days in the office. There will be an expectation to travel across the South West region, as required.

Main duties, tasks & skills required

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Acting as the key point of contact for enquiries and communications across the LINs. Providing efficient administrative support including diary management, meeting coordination, minute-taking and correspondence. Supporting event planning and logistics, including travel and accommodation arrangements. Handling sensitive information and maintaining secure, well-organised filing systems. Assisting with data collection, reporting and basic analysis to support decision-making.

This is a fantastic opportunity to be part of a collaborative and supportive team working to improve health outcomes across the South West. The post is hosted and managed by Somerset Foundation Trust, however, you will be embedded and working within the regional Clinical Improvement & Transformation team is part of the South West Medical Directorate within NHS England. You'll play a vital role in enabling the smooth running of regional improvement networks, contributing to meaningful change in the NHS.

About us

------------


At

Somerset NHS Foundation Trust

, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options

to help you balance work and life

NHS pension scheme

for long-term financial security

Generous annual leave allowance

to recharge and relax A strong focus on

career development

to help you grow and achieve your potential

Additionally, you'll gain access to our

Blue Light Card

, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.


We are proud to foster a

diverse, skilled, and inclusive workforce

, and we encourage applications from all backgrounds.

Why Somerset?

Somerset offers the perfect blend of

idyllic countryside, outstanding areas of natural beauty

, and

breathtaking coastlines

, with vibrant cities like

Bristol

,

Bath

, and

Exeter

just a short drive away - and only two hours to

London

.


The region is home to excellent

educational facilities

, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all

- the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

-------------------


For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Person specification

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Qualifications

#

Essential

Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Experience

#

Essential

Significant secretarial/administrative experience.

Significant experience of initiating and maintaining office systems (e.g. filing systems).

Experience of drafting correspondence.

Demonstrable experience in dealing with the public and managing sensitive and confidential information.

Previously worked in similar position within a healthcare or public sector environment.

Demonstrable experience of minute taking and producing reports.


#

Desirable

Experience of working in a distributed team based in a number of locations.

Additional Criteria

#

Essential

Good working knowledge of administrative processes and procedures.

Intermediate knowledge of IT systems and software programmes such as Microsoft Outlook, Word, PowerPoint, OneNote, Excel and SharePoint.

For help with your application, contact:

Carly Sharpe


carly.sharpe@somersetft.nhs.uk


07973436810

Pay scheme

Agenda for Change

Band

Band 4

Salary

27485.00 to 30162.00 Yearly

Contract

Fixed Term

Duration

1 Year(s)

Working pattern

Full-Time, Flexible Working

Reference number

184-OL-PU-3716

Job locations

County Hall

The Crescent

Taunton

Somerset

TA1 4DY