Job Description

Business Support Assistant - Trading Wholesale

Job Req ID:

6544

Job Posting Closing Date:

Midnight on Tuesday 15th July 2025

Business Support Assistant

Attractive Salary and Benefits

36.5 Hour week (Hybrid)

Newtownabbey

Who are we?

At Henderson Group, we are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.



We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.

A look into the role

Henderson Wholesale is a leading Wholesaler in Northern Ireland and supplies goods to over 450 stores across various brands such as SPAR, EUROSPAR and VIVO. We source from local farmers, growers and producers and are proud to contribute to our local economy and environment.



We achieved Gold accreditation against the Investors in People standard framework in 2023 in recognition of people management excellence and our commitment to investment in people.

The Purpose of the role:

The successful candidate will report to the Business Support Supervisor, providing support and process improvement for the Trading Function within Henderson Wholesale.



You will work closely with Business Support, Traders, Replenishment, Warehouse, Accounts and Sales & Marketing teams helping to identify and deliver opportunities for process improvement.



As a

Business Support Assistant

, you will:
Use Initiative and business acumen to identify and support process improvement, business performance and profitability. Identify areas for process improvement across existing ways of working relating to systems process and people. Engage directly with stakeholders to drive business outcomes. Be willing to develop in the business' transformation capabilities e.g Digital and Business analytics programs. Help ensure that a proposed process improvement meets requirements, supporting the design, build, and test of the changes and business readiness/training activities. Be focused on data integrity and data management.

Skills for Success

Joining us as

Business Support Assistant

, the minimum criteria you'll need is:
GCSE in English and Maths Level C or higher (or equivalent) Minimum 1 years' experience in project-based or process improvement role Proficient in numerical analysis, with strong skills in Microsoft Office, particularly Excel (e.g., formulas, pivot tables, data visualisation, and analysis tools) Proven ability in process mapping and requirements gathering Confident in creating and delivering presentations to stakeholders




The

Attributes

you'll need include:
Exceptional aptitude for process improvement Ability to set and follow priorities, managing multiple tasks and deadlines effectively. Analytical thinking and ability to use insight and data to inform work. Use of initiative and problem-solving skills Ability to work well as part of a team Excellent communication skills. Resilient and able to deal with challenges/ objections confidently Willingness to learn new skills and develop within the role




It is

Desirable

if you have:
Certifications or formal training in software platforms such as Power Automate, SharePoint, or Power BI. Recognised Project Management qualification (e.g., PRINCE2, Agile, PMP). Experience within a fast-paced FMCG (Fast-Moving Consumer Goods) environment. Experience in applying best practice Business and Process Analysis methodologies. Hands-on experience with tools including Power Automate, SharePoint, business analytics platforms (e.g., Power BI, Qlik Sense), and advanced Excel features such as macros.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition -

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First -

We provide exceptional service. We put customers at the heart of everything and support our communities.

T

eamwork -

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity -

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.



You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.



Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.



Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.



This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid working arrangement available.



If you'd like to speak with us before making your application, our

Talent Acquisition Specialist - Joanne McClelland

would be happy to have a confidential chat with you about the role on offer - email

joanne.mcclelland@henderson-group.com

to get in touch.

Completed applications must be submitted online by midnight on Tuesday 15th July 2025



We are an equal opportunities employer.