Job Description

Business Support Coordinator

Location:

Dubmire Industrial Estate, DH4 5RJ

Hours:

Monday to Friday, 8:00 am - 4:00 pm (Site-based)

About Us

Redrose Manufacturing is a global leader in high-quality vitamins, minerals and other food supplements, specialising in capsule and tablet manufacture, although we also supply a range of softgels. With thirty years of experience, we craft tailored formulations, have FSSC 22000 and Good Manufacturing Practice accreditations, and hold Halal, Kosher, and Organic certifications, along with FDA registration.

Our Values:

Inclusivity:

Fostering a diverse and inclusive workplace where everyone belongs.

Mentoring:

Encouraging personal and professional growth by supporting one another.

Professionalism:

Promoting respect and a positive attitude in all interactions.

Awareness:

Recognising strengths and weaknesses to achieve company-wide goals.

Communication:

Open, respectful, and non-judgmental communication.

Teamwork:

Working together with trust, compassion, and support for a stronger collective.

At Redrose, we want to make an IMPACT, not just for our colleagues and coworkers but for our customers, suppliers, and stakeholders.

The Role:

As a Business Support Coordinator at Redrose Manufacturing, you will play a key role in supporting our operational, procurement, planning, and customer service functions. This position is ideal for someone with strong administrative skills and a proactive approach to process efficiency. You will work closely with internal departments, customers, and suppliers to ensure seamless order management, supplier compliance, and ongoing operational support. A background in manufacturing or a similar process-driven environment would be highly beneficial, as it will help you understand the pace, priorities, and structure of our day-to-day operations.

What you'll be doing:

Processing customer orders and scheduling production Communicating order updates and resolving queries with professionalism Creating and managing purchase orders and obtaining competitive quotes Supporting production planning and liaising with internal teams Assisting with supplier approval and compliance documentation Maintaining accurate records and using our internal systems daily Answering phones and supporting the wider team with general office admin

What we're looking for:

Strong admin and organisation skills A proactive, can-do attitude with great attention to detail Confident communicator (written and verbal) Comfortable working across departments and managing shifting priorities Previous experience in a similar role with a manufacturing background, is a bonus Able to use Microsoft Office and willing to learn internal systems

Why Join Redrose Nutraceuticals?

Be part of a fast-growing, forward-thinking company Work in a supportive, people-first environment Full training provided to set you up for success Real opportunities for career development

Interested?

Please send your CV and Cover Letter with the subject line "

Business Support Coordinator

" to: zoe.ryan@redrosemfg.com

Please note: Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

8 hour shift Monday to Friday
Experience:

Administrative: 1 year (required)
Language:

English (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Business Support Coordinator