Job Description

Job Title:

Business Support Executive

Responsible to:

Directors

Job Type:

Full Time (with flexibility of working from home one day a week)

Salary:

Up to 40,000 per annum

Location:

Letchworth Garden City, Hertfordshire

Summary:

The Business Support Executive role at 5ab Care entails diverse responsibilities across finance, home support, administration, business operations, and personal assistance.

Key Responsibilities:

Business & Office Administration Responsibilities:

Manage company insurances, including home insurance

Manage the company car fleet, insurance, RAM tracking, sourcing new cars, arranging MOT's, services & remedials

Organise, track and manage annual home checks e.g. emergency lighting, health and safety, legionella tests

Manage the office phone, directing to the appropriate person or taking messages as required

Organising meetings/events, taking minutes and sending calendar invites

Responsible for the head office - such as stationery orders, organisation, cleaning, changing, emptying shredder

Working with HR ahead of new starter's joining to order equipment

Finance Responsibilities:

Covering in the absence of the Finance Manager

Managing petty cash

Setting up and arranging bank transfers

Receipt management and filing

Setting up new starters on DEXT (receipt scanning application)

Bank reconciliation

Home Support & Administration:

To support the homes on a day to day basis with incoming queries via email and phone

Managing the 5ab Care Info inbox, responding to all queries, responding in a timely manner and ensuring a clear inbox

Project Managing the new home set up in line with Ofsted requirements, this includes but is not limited to; setting up utilities, maintenance, decorating the home, arranging cars, Ofsted requirement checks and engaging all parties.

PA Responsibilities:

Manage the Director's schedule as required, including arranging meetings, appointments, and travel logistics

Screen phone calls, and other communications for the Directors

Prepare agendas, reports, presentations, and other documents for meetings

Take meeting minutes and follow up on action items

Conduct research and compile information on various topics as requested by the Directors

Coordinate and facilitate communication between the Director and internal or external stakeholders

Handle confidential and sensitive information with discretion

Assist with personal tasks or errands for the director as needed

Anticipate the director's needs and proactively address them

Maintain organisation and efficiency in the director's office and workflow

Person Specification:

Previous experience in a similar administrative or finance role, preferably within a care setting

Familiarity with regulatory requirements for care homes, such as those set by Ofsted or a willingness to learn

Experience in project management, particularly in setting up new facilities or managing property-related tasks

Knowledge of health and safety regulations/procedures, particularly in managing office and property maintenance

Familiarity with office management tools and systems for organising meetings, tracking tasks, and managing communications

Experience providing personal assistance or executive support to senior management or company directors

Flexibility to adapt to changing priorities and deadlines in a fast-paced environment

A positive can do attitude and approach to managing multiple tasks

Job Type: Full-time

Pay: Up to 40,000.00 per year

Benefits:

Casual dress Company pension Employee mentoring programme Free parking Health & wellbeing programme On-site parking Private medical insurance Referral programme Store discount
Schedule:

Monday to Friday
Application question(s):

Do you require sponsorship?
Experience:

Business processes: 1 year (preferred) Administrative: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

25% (preferred)
Work Location: In person

Reference ID: BSE HO