Job Description

Business Support Manager - Reliable, All-Round Support in a Growing Care Company

Sure Care UK

is an expanding care home company focused on delivering excellent care while maintaining strong internal systems. We're looking for a

Business Support Manager

who is reliable, well-organised, and confident in supporting the day-to-day running of a busy business.

This is a varied and hands-on role that requires close work with the CEO and other senior leaders. You'll need to be focused, detail-oriented, and ready to support a wide range of business functions, including covering for departments when needed. You'll be trusted with confidential information, expected to stay on top of key tasks, and bring calm structure to busy and fast-paced days.

This role is ideal for someone who wants a

stable, long-term position

, supporting the company as it grows.

Key Responsibilities

Executive & Administrative Support

Support the CEO directly with day-to-day priorities and discreet handling of sensitive matters. Place essential orders, bookings, and manage logistics on behalf of the CEO. Draft reports, professional documents, and updates for both internal and external use. Keep oversight on key matters and ensure important issues are raised clearly and promptly.

Operational Support

Conduct regular rota checks across care homes to ensure accuracy, compliance, and staffing efficiency. Assist with rolling out systems, procedures, and processes across departments. Perform regular audits on HR, payroll, and rota systems using established templates. Step in during gaps or absences to support departments such as HR, payroll, accounts, recruitment, or facilities management.

Project & Coordination Work

Help drive key projects forward, ensuring milestones and follow-ups are completed. Coordinate with suppliers, agencies, and internal teams to keep things running smoothly. Support recruitment efforts including drafting adverts, scheduling interviews, and onboarding tasks.

Procurement & Records Management

Handle ordering and procurement for the business and care homes. Manage travel and logistical arrangements. Maintain well-organised, compliant digital filing systems, especially through

SharePoint

and other shared platforms.

Communication & Problem Solving

Act as a link between the CEO, directors, regional managers, and other departments. Resolve issues with a calm, practical mindset, using initiative where needed. Ensure clear communication and accurate follow-up on business matters.

Consistency & Adaptability

Stay flexible to take on different responsibilities as needed while keeping a calm, structured approach. Support continuity across the business during busy periods or transitions. Work to a high standard, with attention to detail and strong organisational habits.

Skills & Experience Required

Experience in business support, operations, or high-level administration. Strong communication skills -- professional, clear, and to the point. Confident using Microsoft Office (Word, Excel, Outlook) and

SharePoint

. High attention to detail, especially with auditing, compliance, and rota-related tasks. Strong time management and the ability to prioritise across multiple streams of work. Comfortable working independently, while being highly responsive and communicative with leadership. Experience in HR, recruitment, accounts, or operational admin is a plus.

Why Work With Sure Care UK?

Be part of a stable, growing business where consistency and reliability are valued. A varied role supporting leadership and key business functions. Work in a clear, focused environment that values professionalism, initiative, and structured thinking. A role designed for someone who wants to stay long-term and take pride in being the steady hand behind the scenes.

If you're dependable, detail-oriented, and looking for a committed, long-term role where your work matters, I'd love to hear from you.

Company Website: www.surecaregroup.com

Job Type: Full-time

Pay: 35,000.00 per year

Schedule:

Monday to Friday
Application question(s):

Tell me a little about why you've applied for the role and why you'd be a good fit What postcode will you be commuting from?
Work Location: In person

Reference ID: Surecare Group