Job Description

Job Overview

Zam Supermarket is a busy grocery store located in the heart of Croydon town centre. Since opening in 2020, the business has built strong customer loyalty by offering excellent service, competitive pricing, and a wide variety of international, ethnic, and British food products. Our supermarket provides everything from fresh produce and meat to frozen foods, organic items, and household essentials -- serving a diverse local community.

We are seeking a Business Support Officer to provide administrative and operational support to the management team, ensuring smooth day-to-day business operations. You will play a key role in coordinating retail, procurement, and administrative processes that help the supermarket run efficiently.

Responsibilities

Oversee and coordinate administrative and operational support functions within the store. Manage financial processes such as invoicing, supplier payments, and payroll coordination. Monitor stock levels and assist in procurement, liaising with suppliers to ensure timely deliveries. Maintain sales records and prepare weekly performance and financial reports. Support marketing activities, including local promotions and social media updates. Ensure compliance with food safety, health & safety, and trading standards. Supervise support staff, coordinating schedules and ensuring excellent customer service standards. Assist the store manager in budgeting, performance tracking, and operational planning.

Qualifications

Bachelor's degree or equivalent qualification in Business Administration or Management. Experience in retail administration, operations, or business coordination preferred. Strong communication and organisational skills. Competency in Microsoft Office and basic accounting software. Ability to work independently in a busy retail environment.
If you are a proactive individual who thrives in a dynamic environment and possesses the required skills, we encourage you to apply for this exciting opportunity in Business Support.

Job Types: Full-time, Permanent

Pay: 34,000.00-38,000.00 per year

Work Location: In person