Job Description

The Role

Do you see yourself making a real difference behind the scenes?

Can you use your organisational and IT skills to help frontline teams deliver outstanding social care?

If yes, we have the perfect role for you!



Our

Adult Social Care Service

is looking for a

passionate and dedicated Business Support Officer

to join our amazing team and help make a difference today!

About the Role:

As a

Business Support Officer

, you'll play a key role in keeping our Adult Social Care services running smoothly. You'll provide essential

administrative, financial, and IT support

to managers and practitioners, ensuring accurate records, efficient systems, and quality customer service.



Your day-to-day work will include:


Maintaining and reviewing record management systems to meet service needs. Inputting and maintaining up-to-date data on relevant IT systems. Assisting with management reporting and collating statistical and analytical information from third parties. Managing email inbox and enquiries to ensure timely responses. Arranging and supporting meetings - preparing agendas, taking minutes, and monitoring follow-up actions. Handling procurement, requisitioning, and financial monitoring using Council systems.

About You:

We're looking for someone who takes pride in

getting things right

, works well under pressure, and is eager to support others. You'll be proactive, organised, and ready to contribute to a culture of excellence in customer service.

Recruitment timetable

Advert close date: 11:59pm on 27th October 2025



Shortlisting date/s: 30th October 2025



Interview date/s: 3rd & 4th November 2025

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:


Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition



We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our

Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Job Reference: SC07770