Job Description

Nafees Bakers is a well-established bakery and confectionery business operating across the UK, supplying a wide range of baked goods, sweets, and desserts through retail outlets and online platforms.

We are seeking a

Business Support Officer

to provide comprehensive administrative and operational support across key business functions, including operations, compliance, customer services, and internal coordination.

This role is office-based and plays a vital part in supporting the smooth and efficient running of the business.

Key Responsibilities

Provide administrative support to management and operational teams Assist with day-to-day business coordination across production, logistics, retail, and online sales functions Maintain accurate business records, reports, and documentation Support compliance-related activities, including internal policies, procedures, and record keeping Coordinate internal communications between departments and external stakeholders Assist with scheduling, data entry, and monitoring business processes Support customer service and booking-related administration where required Prepare reports, correspondence, and management information as requested Ensure adherence to company procedures and regulatory requirements

Experience

Proven experience in an administrative or business support role Strong organisational and time-management skills Good written and verbal communication skills Ability to work independently and as part of a team Competent in Microsoft Office and general office systems Attention to detail and ability to handle confidential information

Why Join Nafees Bakers

Work with a growing and recognised UK food brand Supportive team environment Opportunity to develop administrative and business support expertise
Job Types: Full-time, Permanent

Pay: 33,000.00-36,000.00 per year

Work Location: In person