Job Description

Salary: 25,989 - 27,254 per annum

Grade: E

Contract: Permanent

Hours: 37 hours per week

Location: Northallerton, North Yorkshire

An exciting opportunity has arisen to join North Yorkshire Council in our Business Support team as a Business Support Officer, supporting both the Discharge Hub and Liquid Logic Adults (LLA) system.



You will be part of a team providing vital administrative support to Health and Adult Services colleagues, helping to ensure timely hospital discharges and smooth operation of the LLA system. The team is based countywide, with hubs in Malton, Northallerton, Scarborough and Skipton, and depending on who the successful candidate is will determine where the post is based.



What you will bring...



The ideal candidate must be highly motivated enthusiastic, conscientious and flexible to change. You should be able to prioritise your own workload, meet deadlines, provide high level support to meetings including producing an accurate record to a high standard. The role encompasses a wide range of functions including supporting Health and Adult Services colleagues with queries on Liquid Logic Adults (LLA) and supporting the discharge hub process to support timely discharges from hospital including administering meetings and updating trackers and databases.



You should have excellent communication skills, be able to work to and develop defined business processes, be organised and prioritise your workload as well as having the ability to work on your own initiative to tight deadlines. You must have excellent ICT skills and be able to use a wide range of Microsoft and bespoke packages. Accuracy and attention to detail is critical, together with a strong commitment to confidentiality and excellent customer service.



What's in it for you...



This is a fantastic opportunity and potential to develop a career within the Council and you will be surrounded by a supportive, established team of professionals who will support and develop you within this role.



The role is Hybrid working so you will have a blend of working in offices as well as from home and we will provide you with the equipment to do this, ensuring you have a work life balance.



Working for us



As a North Yorkshire Council employee, you will have access to some great benefits via our everybody benefit's scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish. For more information on the benefits we offer please see our Total Rewards Brochure.



Contact and apply



For an informal discussion regarding the position please contact Michelle Putsey by telephone on 01609 533329 or email michelle.putsey@northyorks.gov.uk

Key Documents

Total Rewards Brochure

Key Dates

Closing Date: 9

th

November 2025

Interview Date: to be confirmed w/c 17th November 2025

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.



We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.



North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds

Business Support Officer

Salary:

25,989 - 27,254 per annum

Posted:

30/10/2025

Closing date:

09/11/2025

Closing time:

23:59