Job Description

Grade: E

Salary: 25,989 - 27,254 per annum pro rata

Hours: 37 hours per week

Contract: Fixed Term (ends February 2027)

Location: Scarborough, North Yorkshire

About the role

An opportunity has arisen for the appointment of a Business Support Officer to support the Family Assessment Support Team for the Children and Families Service based at Castle House, Scarborough. We are supporting a hybrid approach to office and home working.


This is an exciting opportunity to work with North Yorkshire Council Children and Families Service in providing high quality, professional support to the Family Assessment Support Team supporting the Operational Managers, Social Workers and liaising with other professional agencies. This is a varied and rewarding role and you must be able to prioritise demanding workloads and work effectively as part of a team to meet deadlines. The role involves a significant amount of minute taking of high profile meetings and therefore minute taking experience is desirable but not essential. Please note this role can be difficult and sensitive due to the nature of the work.

What you will bring

To be successful you must be able to demonstrate good use of computer packages, such as Excel and Word, bespoke systems and data entry. Have excellent communication skills both verbal and written, as a key part of this role is liaising with partners and professionals on behalf of the operational team. You must be able to prioritise your own workload, be conscientious, well organised and have the ability to problem solve and be solution focussed and have the ability to work with limited supervision as well as being flexible in your approach.


You must respect the need for confidentiality of personal information and have knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements of working within an office environment.

What's in it for you

You will be surrounded by a supportive, established team of professionals who will help you grow and develop within this role. As a North Yorkshire Council employee you will have access to some great benefits via our everybody benefit's scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish. For more information on the benefits we offer please see our Total Rewards Brochure.





Contact If you feel this role is something you could be interested in and would like to know more, please contact Anneka Palmer, Business Support Team Leader on 01609 534108 or anneka.palmer@northyorks.gov.uk.

Key dates:

Closing date: 28 October 2025


Interview dates: 7 November 2025 at Castle House, Scarborough.


Please note there will be a minute taking test as part of the interview.

Key Documents:

.docx



Total Rewards





NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.



We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

Business Support Officer

Salary:

25,989 - 27,254 per annum pro rata

Posted:

20/10/2025

Closing date:

28/10/2025

Closing time:

23:59