Job Description

JOB PURPOSE

We are seeking a highly organised, adaptable, and detail-oriented Business Support Officer to join a friendly and fast-paced team.

You will play a hands-on role in managing financial transactions, maintaining accuracy across finance systems, and supporting the ongoing improvement of business processes that underpin the charitable operations. You will maintain an excellent level of service and professionalism. Your role will be varied and rewarding!

KEY RESPONSIBILITIES

FUNDRAISING, SALES LEDGER & CREDIT CONTROL

Analyse fundraising platforms and align to appropriate income streams Process and reconcile receipts (BACS, cheque, card payments) Proactively chase overdue debts via email and phone Maintain aged debt and resolve payment issues Record and reconcile receipts into Sage
PURCHASE LEDGER & EXPENSES

Set up and verify supplier accounts with due diligence Process supplier invoices; match to POs; obtain internal approvals Process internal and external expense claims with full documentation Manage supplier payment runs and upload payments to the bank portal Record and reconcile receipts into Sage
INTERNAL SUPPORT & ADMINISTRATION

Act as the first point of contact for finance queries (internal and external) Create and maintain templates and models for reporting and analysis Provide administrative support: calls, emails, filing, and record-keeping Assist the team with ad hoc reporting and analysis Assist in the preparation of audit documentation and liaise with external auditors Liaise with Head of Finance and Operations regarding finance-related queries Any additional responsibilities that may arise as part of the role
PERSON SPECIFICATION - SKILLS, KNOWLEDGE & EXPERIENCE

Any additional responsibilities that may arise as part of the role*
Knowledge of Sage 50 Accounts (or equivalent accounting software)*
Advanced Microsoft Excel skills (including formulas & pivot tables)*
Experience working with CRM systems integrated with finance platforms*
High level of accuracy and attention to detail*
Confident communicator with colleagues, customers, and suppliers*
Ability to work independently, manage time and meet deadlines*
Strong sense of personal responsibility and confidentiality*
Positive, adaptable and solutions-focused approach*
Comfortable managing multiple tasks in a busy environment*

Job Types: Part-time, Graduate

Pay: 25,000.00-30,000.00 per year

Expected hours: No more than 21 per week

Benefits:

Company events Company pension Flexitime Free parking On-site parking
Work Location: In person