Job Description

Business Support Officer

Scale 4 (13,201 - 14,071 per annum)

18.5 hours, Part Time (hybrid working but must be office based on Friday)

Permanent

Hardman Centre

Application Deadline: 11:59pm 31st August 2025

Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.

Shortlisting Date: 3rd September 2025

Interview Date: 12th September 2025

Interview Type: In Person

While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Join us at Stockport Council MJ Local Authority of the Year 2025

Your Role

We are looking for a part time Business Support Officer to provide administrative support to the Stockport Interpreting Unit (SIU).


The SIU provides interpretation and translation services across Greater Manchester, including contracted and non-contracted services and delivers interpreter training courses and the Business Support Officer will carry out a range of administrative tasks to support the smooth running of the service.

Key activities include:

Dealing with customer or colleague enquires via telephone, email and MS teams. Scheduling and organising both virtual and physical meetings, training courses and other events. General administration including ordering and dealing with invoices, monitoring email inboxes. Checking and processing timesheets to set deadlines and resolving any discrepancies. Receiving and processing personal documentation and data, including sensitive and confidential information; and keeping information safe and records up to date.

About you


You will have a commitment to providing a high standard of customer service with previous experience of dealing with internal and external customers. You will have strong organisational and interpersonal skills, with the ability to prioritise your own workload and work to tight deadlines. You should be computer literate and be confident in working with standard office IT applications including Word, Excel and Outlook and have experience of working on SharePoint. You will be expected to learn how to navigate in-house ICT systems including a bespoke booking system and will have a keen eye for detail working with different sources of data and information. You will be overseeing the payment of interpreters and ensure all necessary employment documentation and training records are up to date. Must be able to travel to the Hardman Centre as the postholder will be based in the office every Friday.

If you require more information about what the role involves, please contact Kerry Waterworth, Business Support Hub Manager kerry.waterworth@stockport.gov.uk

About Us

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We're keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.


We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.


Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.


We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.