Job Description

Job Title:

Business Support Officer

Location of post:

Various locations in and around Neath Port Talbot

Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces.

About the role:

We are currently seeking a Business Support Services within Adult Services are currently looking for passionate, friendly, hard-working and flexible individual to join our busy administrative team. This role is peripatetic within our Afan Network Team which is predominantly based in Port Talbot Resource Centre. This role requires office working 5 days per week, occasionally between various bases in Port Talbot.

As a Business Support Officer, you will be responsible for providing administrative support within Adult Services to the Afan Network Team.

The main duties of the post will be to provide general clerical/admin support including photocopying, filing, archiving, e-mailing complete standard forms/and telephony duties to the team.

To work in conjunction with frontline workers to maintain the accuracy of information held within the directorate's data management systems.

To Maintain and collate reports as required.

To assist with queries from members of the public and internal staff.

Your daily routine will be to provide general clerical/admin support including photocopying, filing, archiving, e-mailing complete standard forms/and telephony duties to the team.

About you:

4 GCSE's at grade C or above and NVQ 2 in Business and Administration or equivalent experience.
We would welcome those with experience in the following roles:

Operating relevant ICT packages - Excel, Word, Microsoft Teams, Outlook etc

Working as part of a team.

Communicating with various people on different levels and via different methods.

Administrative duties.

About us:

We believe in rewarding and recognising our colleagues' efforts and achievements. We also believe that there's life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you'll be rewarded with a range of attractive benefits and support to help you live your best life.

Hybrid working (in some roles) and flexible working schemes to improve your work life balance Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years' service (not forgetting the additional 8 bank holidays too) Access discounted gym membership with Celtic Leisure Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment Purchase a new car through Tusker salary sacrifice scheme Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

For an informal discussion, please contact Natalie Morgan on

Email: n.morgan2@npt.gov.uk

DBS requirements:

This post is subject to a basic DBS disclosure

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh Language skills are not required

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.

Closing date: 11th July 2025

Job Types: Full-time, Permanent

Pay: 24,027.00-24,790.00 per year

Benefits:

Additional leave Cycle to work scheme Employee mentoring programme Free parking Health & wellbeing programme On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: In person

Reference ID: REQ04304