Job Description

Are you looking for a new challenge? Are you a motivated individual with a high level of attention to detail? Do you like working with and making a difference to vulnerable residents lives?



Look no further! We have a fantastic opportunity for a Business Support Supervisor, to join the Housing Investment and Migration Support team here at Stockton-on-Tees Borough Council.



The role involves working in a challenging and busy frontline service, in relation to the provision of major adaptations and essential property repairs. This is a crucial role benefiting many vulnerable residents within the borough, helping them to remain living independently within their home or aiding hospital discharge.



This role is crucial in supporting the delivery of the service and will include managing a small team of Support Officers and ensuring that Disabled Facilities Grants and Home Improvement Loans are administered efficiently without delay.



A crucial part of the role is to ensure that databases and software programmes are fully up to date with the most recent information so accurate data can be provided to residents and contractors at any time. It would be the post holders responsibility monitor, manage, obtain and maintain the relevant and necessary information required.



All you need to be a success is:
Meticulous attention to detail Organised Good communication and problem-solving skills Previous experience of managing staff or the desire to manage staff Experience or knowledge on adaptations or the desire to enter this area of work. The ability to work effectively as part of a team and with internal and external contractors and engage with vulnerable residents within the Borough



Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.



We offer an excellent total reward package, including:
A competitive salary from 29,540 up to 31,022. 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available. Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement. Access to a number of other employee benefits including learning and development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.



And thats not all - you can also work flexibly where you can work part of your week at home.



For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:



https://www.stockton.gov.uk/careers



If you would like an informal discussion about the post, please contact Samantha Dixon, Housing Regeneration and Investment Manager on sam.dixon@stockton.gov.uk or 01642 526686. Please note Samantha will be unable to take calls from 10th - 14th November.



We are intending to interview on Friday 5th December and you will receive notification through North East Jobs if you have been shortlisted.

Guidance for applicants

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.



Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from DONOTREPLY@NORTHEASTJOBS.ORG.UK. All communication will also appear in the My Messages section of your North East Jobs account.