Job Description

Job Summary

We are seeking a dedicated and experienced Cafe supervisor to oversee the daily operations alongside the manager of our cafe. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role involves managing staff, ensuring food safety standards are met, and maintaining a welcoming environment for our guests.

Duties

Supervise the cafe staff. Oversee food preparation and ensure adherence to food safety regulations. Maintain high standards of cleanliness and organisation in both front-of-house and kitchen areas. Assist with bartending duties as needed, ensuring quality beverage service. Handle customer inquiries and complaints professionally, providing effective solutions. Monitor inventory levels and assist with ordering supplies to ensure smooth operations. Implement promotional activities to attract new customers and retain existing ones. Conduct regular staff meetings to foster team management and communication.

Skills

Proven experience in supervising staff within a cafe or restaurant environment. Strong knowledge of food preparation techniques and food safety practices. Experience in a hotel or hospitality setting is advantageous. Excellent team management abilities with a focus on motivating staff. Proficient in multitasking and managing time effectively in a fast-paced environment. Strong communication skills, both verbal and written, with an emphasis on customer service. Ability to work collaboratively with kitchen staff to ensure efficient operations. A passion for food and beverage service, along with a commitment to quality.
Join us as we create memorable experiences for our guests while leading a dynamic team in our cafe!

Job Type: Full-time

Pay: 13.20 per hour

Expected hours: 35 per week

Benefits:

Discounted or free food Employee discount
Work Location: In person