As a Cafe Assistant at our Trampoline Park, your primary role is to deliver excellent and efficient service within the cafe, ensuring customer satisfaction and upholding the highest standards of hygiene. This position requires a smart appearance, attentive listening skills, and proactive initiative. On certain shifts, you may be solely responsible for the cafe, requiring effective management and prioritization of hygiene practices.
Key Responsibilities
1. Customer Service
Greet customers warmly and professionally.
Take and process customer orders accurately and efficiently.
Provide menu recommendations and respond to inquiries, including allergen information.
Ensure customer satisfaction by addressing concerns promptly and effectively.
2. Food and Beverage Preparation
Prepare and serve beverages such as coffee, tea, smoothies, and specialty drinks, following recipes and quality standards.
Prepare and serve food items including sandwiches, pastries, pizzas, and snacks.
Operate cafe equipment (e.g., espresso machines, blenders) safely and efficiently.
Ensure all food and drink items are prepared and presented to established standards.
3. Cash Handling and Register Operation
Accurately process transactions using the POS system, including cash, credit, and debit payments.
4. Cafe Maintenance and Cleanliness
Maintain cleanliness and organisation of all cafe areas, including the dining space, preparation stations, and Kitchen.
Regularly clean and sanitise equipment, utensils, and surfaces.
Restock supplies such as cups, lids, napkins, and condiments.
Report maintenance or repair needs promptly to the Duty Manager.
5. Teamwork and Collaboration
Work closely with team members to ensure smooth daily operations.
Support colleagues during busy periods or when needed.
Communicate effectively with team members and management.
Qualifications and Skills
Excellent communication skills, both verbal and written.
Proactive and capable of working independently or as part of a team.
Confident, personable, and comfortable in a fast-paced environment.
Proven ability to deliver outstanding customer service.
Strong organisational skills and attention to detail.
Additional Information
You may occasionally be asked to work in other areas during your cafe shifts, as directed by management or the Duty Manager.
Typical responsibilities include opening or closing the cafe and maintaining high standards throughout your shift.
We are committed to fostering a dynamic and rewarding work environment. Our cafe assistants play a key role in creating memorable experiences for our diverse customer base.
Join our team at the Trampoline Park and be part of an incredible journey where excitement knows no bounds. Apply today and let your passion for service and energy for trampolining shine!
Job Type: Zero hours contract
Pay: 6.50-11.42 per hour
Additional pay:
Tips
Benefits:
Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount
Schedule: