Job Description

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Fareham Live

Fareham Live

is a new state-of-the-art entertainment venue boasting an 800-seat concert hall and 120-seat secondary space. It opened its doors in 2024 showcasing world-class entertainment.

ABOUT THIS ROLE

To provide excellent customer service and support the smooth operation of the cafe within Fareham Live, ensuring a welcoming environment for visitors and patrons.


KEY ACCOUNTABILITIES

Customer Service:

Greet and serve customers in a friendly and professional manner. Take food and beverage orders accurately and efficiently.

Food & Beverage Preparation:

Prepare and serve hot and cold drinks, snacks, and light meals. Follow hygiene and safety standards at all times.

Cash Handling:

Operate the till and process card payments.

Cleanliness & Hygiene:

Maintain a clean and tidy cafe area, including tables, counters and equipment. Comply with food safety regulations and venue policies.

Stock & Inventory:

Assist with restocking supplies and monitoring inventory levels. Report shortages or issues to the venue management promptly.

Team Support:

Work collaboratively with colleagues to ensure efficient service during busy periods. Support other venue operations when required.

ABOUT YOU

You'll be a self-motivated and an energetic leader with significant experience in the theatre, music, or live entertainment space. Commercially savvy and capable of influencing others. You will be energetic, proactive, results-focused, and creative in your approach.

ESSENTIAL SKILLS AND EXPERIENCE

Strong customer service and communication skills. Ability to work in a fast-paced environment. Basic food hygiene knowledge (training can be provided). Reliability and flexibility, including occasional evenings and weekends.

about trafalgar entertainment

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focused on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O'Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.



Trafalgar Theatres is the venue-operating division of Trafalgar Entertainment (TE). We currently operate 21 venues; including the Trafalgar Theatre in London's West End and the Theatre Royal in Sydney. We're growing fast, we're confident in what we do, and we're ambitious about the future. There's never been a better time to get onboard.



We are passionate about entertainment, audiences, and the live experience and we value

Creativity, Collaboration, Excellence

and

Respect.

For You

Discounted theatre tickets


Training and development plans


Hundreds of savings across retailers with TE&ME

Flexible hours

Access to mental health resources


And much more...

Eligibility criteria applies

KEY INFORMATION

Position Title



Cafe Assistant





Location



Fareham Live





Contract


Part Time - Permanent



Hours


30 hours



Annual Leave


33 Days Inclusive of Bank Holidays (Pro Rata)



Salary


19,048 per annum






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