Job Description

Join Our Team: Cafe Manager at FIKA!

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We are looking for an enthusiastic and talented

Manager/Assistant Manager

to join our passionate team at

FIKA

! If you have a love for fresh ingredients and take pride in every dish you prepare, this is the perfect opportunity for you.

Position:

Manager/Assistant Manager

Location:

FIKA, St Marys Street, Weymouth DT4 8NY

Hours:

37.5 hours per week (must be available to work weekends) For Part Time hours will vary.

Reports to

: Owner/Operations Manager/Regional Manager

Key Responsibilities

:

1. Operations Management:

Oversee daily cafe operations, ensuring smooth workflow and timely service. Maintain cleanliness, safety, and compliance with health and safety regulations. Ensure all equipment is properly maintained and operational. Manage stock levels, place supply orders, and monitor waste reduction.
2. Customer Service:

Deliver outstanding customer experiences, addressing feedback and resolving complaints promptly. Build relationships with regular customers to encourage loyalty and repeat business. Monitor service quality to maintain high standards.
3. Team Leadership:

Recruit, train, and supervise cafe staff. Create staff schedules, manage shift coverage, and oversee attendance. Motivate and support team members to achieve performance goals. Conduct regular staff meetings and performance reviews:
4. Financial Management:

Manage daily cash handling, POS operations, and deposits. Track sales and expenses to meet or exceed revenue and profit goals. Prepare reports on financial performance, labor costs, and inventory usage.
5. Marketing and Promotion

Collaborate on marketing campaigns, social media posts, and promotional events. Implement initiatives to attract new customers and increase sales. Monitor customer trends and recommend menu improvements or new offerings

What We Offer:

A supportive and friendly work environment. Opportunity to work with a creative and passionate team. Flexible hours with a focus on work-life balance. Discounts on food and beverages.
At

FIKA

, we take pride in creating exceptional food and providing an outstanding experience for our customers. If you're excited to contribute to our kitchen, we'd love to hear from you!

Job Types: Full-time, Part-time, Permanent, Fixed term contract

Pay: 13.00-15.00 per hour

Expected hours: No more than 37 per week

Additional pay:

Bonus scheme Commission pay Performance bonus Tips Yearly bonus
Benefits:

Discounted or free food Employee discount Flexitime
Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person

Application deadline: 31/08/2025
Reference ID: Manager/Assistant Manager